Sorry for not responding sooner but I have been in and out all day. This is the progress thus far. Please note I could not find another way to attach the report from Malwarebytes other than to copy and paste it. This is all the steps that I have done at this point. There is still something that is attacking this computer. As I am typing Avast has alerted me that something was blocked. Should I do the other steps past this point?
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.orgDatabase version: v2013.08.11.06
Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 8.0.6001.19088
Angelo N Dawn :: OUR-OFFICE-DELL [administrator]
Protection: Enabled
8/11/2013 6:15:50 PM
mbam-log-2013-08-11 (18-15-50).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 227554
Time elapsed: 11 minute(s), 34 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Users\Angelo N Dawn\Downloads\MapsSetup.exe (PUP.Optional.Inbox) -> Quarantined and deleted successfully.
(end)
2013/08/11 18:13:51 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting protection
2013/08/11 18:13:51 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Protection started successfully
2013/08/11 18:13:51 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting IP protection
2013/08/11 18:14:46 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE IP Protection started successfully
2013/08/11 18:14:50 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting database refresh
2013/08/11 18:14:50 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Stopping IP protection
2013/08/11 18:14:53 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE IP Protection stopped successfully
2013/08/11 18:15:06 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Database refreshed successfully
2013/08/11 18:15:06 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting IP protection
2013/08/11 18:15:19 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE IP Protection started successfully
2013/08/11 18:22:48 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Executing scheduled update: Daily
2013/08/11 18:22:59 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Database already up-to-date
2013/08/11 20:07:40 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting protection
2013/08/11 20:07:40 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Protection started successfully
2013/08/11 20:07:40 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE Starting IP protection
2013/08/11 20:07:46 -0400 OUR-OFFICE-DELL Angelo N Dawn MESSAGE IP Protection started successfully
This is the extras text from OTL, sorry for putting it here but it will not allow me to attach anymore files.
12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 269
seconds with 180 seconds of active time. This session ended with a crash.
Error - 8/11/2013 8:02:08 PM | Computer Name = Our-Office-Dell | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 114
seconds with 60 seconds of active time. This session ended with a crash.
[ System Events ]
Error - 8/11/2013 6:02:20 PM | Computer Name = Our-Office-Dell | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!
Error - 8/11/2013 6:03:14 PM | Computer Name = Our-Office-Dell | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!
Error - 8/11/2013 6:03:46 PM | Computer Name = Our-Office-Dell | Source = HTTP | ID = 15016
Description =
Error - 8/11/2013 6:04:42 PM | Computer Name = Our-Office-Dell | Source = Service Control Manager | ID = 7000
Description =
Error - 8/11/2013 6:06:28 PM | Computer Name = Our-Office-Dell | Source = Service Control Manager | ID = 7022
Description =
Error - 8/11/2013 8:05:28 PM | Computer Name = Our-Office-Dell | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!
Error - 8/11/2013 8:06:21 PM | Computer Name = Our-Office-Dell | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!
Error - 8/11/2013 8:06:30 PM | Computer Name = Our-Office-Dell | Source = HTTP | ID = 15016
Description =
Error - 8/11/2013 8:07:56 PM | Computer Name = Our-Office-Dell | Source = Service Control Manager | ID = 7000
Description =
Error - 8/11/2013 8:09:26 PM | Computer Name = Our-Office-Dell | Source = Service Control Manager | ID = 7022
Description =
< End of report >