Author Topic: avast notr updating plz help  (Read 3280 times)

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adam

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avast notr updating plz help
« on: May 04, 2005, 06:50:09 PM »
wen avast trys to update i get the follwing "downloading file: servers.def" then something like error can not connect to  server


it used to work fine , i uninstalled then reinstalled no look, plz help thanks
« Last Edit: May 04, 2005, 06:54:09 PM by adam »

Offline YLAP

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Re: avast notr updating plz help
« Reply #1 on: May 04, 2005, 07:11:36 PM »
How does exactly the error message sounds? Maybe your firewall is blocking outgoing avast connection... I haven't got this kind of problem...  ???

Offline Lisandro

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Re: avast notr updating plz help
« Reply #2 on: May 05, 2005, 01:13:03 AM »
Are you manual or automatic updating?
Into the firewall settings, the following programs should be allowed to connect:

ashServ.exe (avast! antivirus service)
ashWebSv.exe (avast! Web Scanner)
ashMaiSv.exe (avast! e-Mail Scanner Service)
ashUpdSv.exe (avast! Update Service)
avast.setup (avast! Update executable)
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adam

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Re: avast notr updating plz help
« Reply #3 on: May 05, 2005, 06:05:40 PM »
thank you both 4 ur help it was a firewall problem av got it sorted now , many thanks adam