Author Topic: Avast Free won't start  (Read 2349 times)

0 Members and 1 Guest are viewing this topic.

Offline Michael (alan1998)

  • Massive Poster
  • ****
  • Posts: 2768
  • Volunteer
Avast Free won't start
« on: August 19, 2013, 11:41:11 AM »
Hey guys. I recently refreshed my PC on the recommendation of Essexboy due to some windows files being corrupt and non-fixable without a refresh. I lost almost all the apps including all of the Anti-Malware stuff I had. eg: MBAM, Avast, MCShield, Adwcleaner. when I reinstalled Avast I started getting Error messages about the AvastUI.exe not being able to be loaded. Is this just me or is it a known bug? I'd rather not go AV-less. If someone could help me that'd be awesome.

Thanks
Michael

Edit: Added the Image
« Last Edit: August 19, 2013, 11:43:45 AM by alan1998 »
VOLUNTEER

Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: Avast Free won't start
« Reply #1 on: August 19, 2013, 11:51:01 AM »
how did you do it.... did you use a factory CD/ HD partition and sett it back to factory specc?
or did you use a windows CD?

if you sett it back to factory specc.. does that mean you also recovered a factory installed trail AV like Norton / McAfee / TrendMicro ?

if so, this must be uninstalled before installing avast
when done, run the vendors removal tool to clear any leftover files that may conflict.
tools found here.  http://singularlabs.com/uninstallers/security-software/


« Last Edit: August 19, 2013, 12:10:07 PM by Pondus »

Offline Michael (alan1998)

  • Massive Poster
  • ****
  • Posts: 2768
  • Volunteer
Re: Avast Free won't start
« Reply #2 on: August 19, 2013, 01:50:26 PM »
Windows 8 Reinstall disc. My computer didn't come with anything except Windows Defender. But WD has never been an issue in my experience with Avast.
VOLUNTEER

Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.