I tried to run OTL with your code but I got an error that windows experienced an error and needed to restart. Should I try again?
The problem started as this laptop was riddled with toolbars and I think conflicting security programs.
I removed Norton and anything else I thought was necessary (backup mypc, or something like that). I uploaded Avast and ran the scan following it's advice of removal of harmful items. I came to this forum and ran the Malware removal. Can you tell by the logs what else needs to be removed?