Author Topic: boot scan - corrupt files?  (Read 18125 times)

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Offline a_vast

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boot scan - corrupt files?
« on: August 23, 2013, 10:56:51 AM »
Hi,

I did a boot scan after an unnotified infection and got the following -

http://i124.photobucket.com/albums/p32/r_i_c_2007/avastbootscan_zps5b27eca1.jpg

Is it possible to find the log from this boot scan please?

--------------------------------------------------

Currently I have problems - have done a full virus scan with Malwarebytes, but the desktop 32 bit Win7 is behaving strangely. Internet Provider is slow and hangs or crashes, and last night I couldn't boot down. The IP will also not close then crashes when you try again to close or "will not respond".

Any clues please?

Have also run CC Cleaner (which hung in normal mode but worked in Safe Mode) and Adw-Cleaner, although I notice the icon for adw is grey instead of brown, the original program asked to be updated which is when the brown icon swapped for the grey)

Thanks,

a_vast

Offline Pondus

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Re: boot scan - corrupt files?
« Reply #1 on: August 23, 2013, 11:20:33 AM »
files/archives that are corrupt is not something avast can do anything about.... it is just a error message
it does not meane the files are infected. avast sometimes say corrupt about archives it can not unpack and scan

if you want a malware check, follow the logs guide at top in virus and worms section
when logs are attached, malware experts will be notified....


Offline a_vast

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Re: boot scan - corrupt files?
« Reply #2 on: August 23, 2013, 05:53:26 PM »
Hi,

Thanks. I just did a full Malwarebytes scan in Safe Mode. The result was negative, no files infected. So I booted back into normal mode and went to open Malwarebytes to check on the protection status. The computer immediately froze, only the mouse left working. I did a manual restart back into Safe Mode but have no idea where to go from here? I am typing this on a laptop.

Advice please.

Thanks again -

a_vast

Offline Pondus

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Re: boot scan - corrupt files?
« Reply #3 on: August 23, 2013, 06:21:41 PM »
follow guide and attach logs...not copy and paste   http://forum.avast.com/index.php?topic=53253.0

AdwCleaner / OTL / aswMBR

Offline a_vast

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Re: boot scan - Adw_Cleaner?
« Reply #4 on: August 23, 2013, 06:26:56 PM »
Pondus thanks: can I get at these logs in Safe Mode please?

Otherwise, am getting worried by Adw_Cleaner. I was just asked by its company 'Xplode' to download the latest version - I did (red icon) and it cleaned some files but when I rebooted it had disappeared, it is nowhere on my laptop: what is happening please? This is a very useful program but after a while it always asks to be updated and then everything starts to go pear shaped?

Am giving the desktop a full AVAST scan because I can't think of anything else to do at the moment, something has really upset this 2Core :-o

AV

Offline Pondus

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Re: boot scan - corrupt files?
« Reply #5 on: August 23, 2013, 07:01:20 PM »
Quote
Pondus thanks: can I get at these logs in Safe Mode please?
yes

latest AdwCleaner now have a quarantine...so you can restore, but just do the scan and log now


Offline a_vast

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Re: boot scan - Adw_Cleaner?
« Reply #6 on: August 23, 2013, 08:58:14 PM »
Pondus thanks: can I get at these logs in Safe Mode please?

Otherwise, am getting worried by Adw_Cleaner. I was just asked by its company 'Xplode' to download the latest version - I did (red icon) and it cleaned some files but when I rebooted it had disappeared, it is nowhere on my laptop: what is happening please? This is a very useful program but after a while it always asks to be updated and then everything starts to go pear shaped?

Am giving the desktop a full AVAST scan because I can't think of anything else to do at the moment, something has really upset this 2Core :-o

AV

Right, nice and slow as she comes - am typing this on the desktop which seems to have recovered its senses after 12 hours of mayhem. Both the recent Avast and Malwarebytes full Safe Mode scans returned negative infected files.

But I cannot log as you recommend because this is the only ADW dialogue box I am seeing:-

http://i124.photobucket.com/albums/p32/r_i_c_2007/adw_cleanerok_zps0db0ddc8.jpg

I am attaching ADW and MBAM logs - hope these are the right ones? Here goes.

AV

Offline a_vast

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Re: boot scan - corrupt files?
« Reply #7 on: August 23, 2013, 09:13:33 PM »
Cannot download http://public.avast.com/~gmerek/aswMBR.htm - it either disappears without trace or turns up as a file that my computer cannot open.

Offline Pondus

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Re: boot scan - corrupt files?
« Reply #8 on: August 23, 2013, 09:37:26 PM »
and OTL ?

Offline a_vast

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Re: boot scan - corrupt files?
« Reply #9 on: August 23, 2013, 10:05:48 PM »

Offline essexboy

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Re: boot scan - corrupt files?
« Reply #10 on: August 23, 2013, 10:20:40 PM »
You have the old version of AdwCleaner this is the new one


Is MBAM now working on normal mode ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No CLSID value found.
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Reg Error: Key error.)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444552440000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Offline a_vast

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Re: boot scan - corrupt files?
« Reply #11 on: August 23, 2013, 11:16:20 PM »
V3 - that's the one I'm running?

Affirmative can open MBAM :) - found this - shall I delete these nasties - they are history but still in quarantine.

http://i124.photobucket.com/albums/p32/r_i_c_2007/MBAMquarantined_zpsc0e50a1e.jpg

Offline essexboy

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Re: boot scan - corrupt files?
« Reply #12 on: August 23, 2013, 11:23:31 PM »
Aye kill 'em   how is the computer behaving ?

Offline a_vast

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Re: boot scan - corrupt files?
« Reply #13 on: August 23, 2013, 11:28:53 PM »
Aye kill 'em   how is the computer behaving ?

Thanks - have done - woah! what the Friday did OTL do?

Computer starting to behave like it's old self again (relief)

Offline essexboy

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Re: boot scan - corrupt files?
« Reply #14 on: August 23, 2013, 11:30:24 PM »
Mainly we cleared all the temp files and caches

Try a defrag and that might speed it up a bit more

If all is well tomorrow I will tidy up