Author Topic: MySearchDial Hell :(  (Read 4473 times)

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Offline a_vast

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MySearchDial Hell :(
« on: September 05, 2013, 02:35:07 AM »
Hi,

Have removed this goshdarn PUP a zillion times but it keeps coming back. I know when it's back cos I get the Blue Screen shut down blues, that's its calling card. Can anyone help me get rid of this pest once and for all please?

Thanks,

AV

Offline DJBone

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Re: MySearchDial Hell :(
« Reply #1 on: September 05, 2013, 07:50:25 AM »
Follow this guide http://forum.avast.com/index.php?topic=53253.0 and attach the requested logs. A malware remover will help you to get rid of.

DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

Offline a_vast

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Re: MySearchDial Hell :(
« Reply #2 on: September 05, 2013, 02:02:19 PM »
Thanks :) Will update.

AV

Offline DJBone

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Re: MySearchDial Hell :(
« Reply #3 on: September 06, 2013, 06:28:07 AM »
Please also attach the other logs (MBAM, OTL and aswMBR).

DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

Offline a_vast

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Re: MySearchDial Hell :(
« Reply #4 on: September 06, 2013, 01:21:35 PM »
Yes, will do. Sorry, bit overwhelmed - these seem to be from RogueKiller.

More to follow :)


Offline a_vast

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Re: MySearchDial Hell :(
« Reply #5 on: September 06, 2013, 01:22:43 PM »
another

argus

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Re: MySearchDial Hell :(
« Reply #6 on: September 06, 2013, 01:34:15 PM »

Please download zoek.zip () from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.

  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...

  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
Code: [Select]
filesrcm;
startupall;
skipfix-iedefaults;
firefoxlook;
chromelook;
  • Click on button.
    Please wait until a logreport will open (this can be after reboot)

  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"

Offline a_vast

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Re: MySearchDial Hell :(
« Reply #7 on: September 06, 2013, 01:53:02 PM »
Thanks, will update.

It's not always easy to find out where the logs have gone to and it's almost impossible to save many of these programs to desktop - they do their thing then disappear. Adw_Cleaner I have to re-download and re-install every single time that I want to run it. Is it because theses are freeware please?

Offline a_vast

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Re: MySearchDial Hell :(
« Reply #8 on: September 07, 2013, 12:43:29 AM »
Here they are again - My SearchDial PUPS  :'(

argus

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Re: MySearchDial Hell :(
« Reply #9 on: September 07, 2013, 08:17:22 AM »
Hi a_vast

I will be working on your malware issues, follow the instructions for Zoek.

Offline a_vast

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Re: MySearchDial Hell :(
« Reply #10 on: September 08, 2013, 04:35:18 AM »
Thanks, I'm getting a bit lost at the moment. Are there any more logs I need to attach please?