Can't delet Temp files

[igor]

avast! doesn't hide any of its files - and the only "protection" performed on the temporary folder is keeping one open file inside, so that it can't be removed.
If you boot from a CD, you certainly should be able to remove them (and if you don't, it has nothing to do with avast! - because it's not running at the moment).

What filenames in particular are you referring to?

[saronno]

Well, problem solved.

The path was so long that the system cannot manage it. Just reduce some name on the path and I was able to remove everything.

Sincerely I was a bit ashamed

but some months ago I wrestled with a real rootkit and now I am very sospicious ...

Thanks to all for the help.

[Lisandro]

The path was so long that the system cannot manage it.

Did you change the default path for the temp files?

[saronno]

The path was so long that the system cannot manage it.

Did you change the default path for the temp files?

No, just the name of the directories contained in ......./temp/_avast_/

[Lisandro]

No, just the name of the directories contained in ......./temp/_avast_/

I see... Your logon name much be long too...

[saronno]

Deleted files reappear ? 

Mmmmm .... and with the old "too long" path ..

System restore? Rootkit? I don't know what to think .... 

[igor]

Please post the full paths of the files (a few examples).

[saronno]

C:\Documents and Settings\Administrator\Local Settings\Temp\_avast4_\unp155353397.tmp\(Component-Delphi) - DevExpress - All VCL components 06-2006 - D5_D10 (Source)\ExpressPrinting System\Demos\Data\Developer-Express-Products\CrossPlatform-Family-Controls\ExpressEditors - Shadowed LookAndFeel.rps.tmp

and so on ...

I deleted them again and again ..... they still reappear.

[igor]

So, it looks like avast! leaves some of its temporary files behind. Normally, it shouldn't happen... do you think you could find the problematic file and send it to us? I'd like to check what's going on there and fix the problem.

The temporary files are created when unpacking an archive. Since most archives don't normally create full paths, my guess would be a 7z archive probably? So, I'd like to see that file - when you scan it (even alone), another such folder is likely to be created in your TEMP folder.
I think you might know where this stuff (delphi components) is located on your disk in a compresed form... if not, you may run a scan with a full report-file creation enabled (i.e. even "OK files" enabled) - and when it's done, you should be able to see these paths in the report - and it would show you where the archive is.
Thanks!

[saronno]

So, it looks like avast! leaves some of its temporary files behind. Normally, it shouldn't happen... do you think you could find the problematic file and send it to us? I'd like to check what's going on there and fix the problem.

The temporary files are created when unpacking an archive. Since most archives don't normally create full paths, my guess would be a 7z archive probably? So, I'd like to see that file - when you scan it (even alone), another such folder is likely to be created in your TEMP folder.
I think you might know where this stuff (delphi components) is located on your disk in a compresed form... if not, you may run a scan with a full report-file creation enabled (i.e. even "OK files" enabled) - and when it's done, you should be able to see these paths in the report - and it would show you where the archive is.
Thanks!

yes, it is a 7z archive. It is 65.3 MB. Would you see the entire file or just the file created in the temp directory by avast?

ps: however I verified what you said. It's avast that creates that file during the scanning and doesn't remove them completely.

[igor]

I'd like to check the whole archive.
Could you upload it to ftp://ftp.avast.com/incoming please?
(There are no read/list rights for the folder, so you won't see anything there - but you can upload).
Thanks!

[saronno]

I'd like to check the whole archive.
Could you upload it to ftp://ftp.avast.com/incoming please?
(There are no read/list rights for the folder, so you won't see anything there - but you can upload).
Thanks!

Done.

[igor]

Thanks. I was able to reproduce the behavior - and fix the problem. So, it will be corrected in the next program update.
Until then, you might want to put this file into the list of avast! exclusions (in program settings) - so that this particular archive isn't scanned and the leftover temp files are not created.

Thanks for your help!

[Lisandro]

So, it will be corrected in the next program update.

Igor, I'm reading this a lot of times in last days...
Won't we have a beta or a new build before avast 5? Any schedule?

[igor]

I'm not talking about avast! 5, but rather about another avast! 4.7 build.
The update will be released in a few weeks (2-3, my guess), and yes, I'm sure there will be a betaversion available in advance.