windowsupdate

[catnip]

Hi, folks...

I just received notice of my first Critical Update from Microsoft since installing Avast! v.4.6 Home.

Download failed, and MS suggested I contact my AV vendor.

Any connection, or is the problem likely to be somewhere else?

Thanks.

Catnip

[YLAP]

I'm using avast too, and successfully installed that critical update yesterday without any problems... Have you tried to install it directly using website, not with automatic updates?

[Spyros]

I installed it yesterday too, with Windows automatic updates. No problem. Check your firewall & active-X for problems.

[TedNelly]

Same here installed critical updates without any problems

r u sure u have automatic updates enabled to automatic in services

also check start/ control panal/security center/auto updates

[kamulko]

Maybe you are tryng to update without Internet Explorer? remember that Microsoft windows update service require 1- Active X control enabled on your browser; 2- Cookies enabled; 3- Java and Java Scripts enabled.

[MikeBCda]

Question - if there are multiple updates for a given Win version, does MS post them more or less simultaneously (or at least over a very short time-span) on "that day", or are they posted over a longer period, possibly several hours?

I did a manual Win Update check Tuesday afternoon, before I was yet getting a notification icon in the tooltray, and the only thing showing for my XP Home was that monthly malicious-removal thing.  Should I have checked again later?

(I've got my Auto Update set to notify-only, and there's still no icon showing, so I'm guessing that's all there was or is for XP this time around.)

[bob3160]

Mike
You're right in your assumptions. "That's all there is, there ain't no more."

[DavidR]

The only notification I got (for XP Pro) this time round was for the monthly update of the malware removal tool (or some such), which I don't bother with.

[catnip]

Thanks, people...

Ylap:  Yes.  When I couldn’t download using windowsupdate, I had done it “your way.”  But, thanks, anyhow.  I might not have thought of it.

Spyros and P3t3rb0nn:  The firewall wasn’t the problem, as far as I know, but Active X and Java settings were.  I use Notify instead of Automatic Update.  I keep Microsoft in my Trusted Sites security zone, and apparently forgot that I had fiddled with the settings.  This was the first time I experienced problems since doing it, though.  And, yes, I am aware that Microsoft requires Internet Explorer.

However, sometime during my settings changes, I received an error message from windowsupdate, which prevented me from accessing the Install page.  I don’t know for sure what I did to get it working properly, but I eventually got there, and was told that no critical updates were available.  Very strange.  I hope it doesn’t mean I’ve exacerbated the problem.  (I deleted all references to the particular file from my computer, and tried again.  Same result:  No updates available).

So I won’t know if you folks have resolved my problem until the next update notification.

For now, thanks a lot.  If there’s a way I can let you know what happens, I’d be happy to do so.  Besides, I may have to holler for help, again. 

DavidR: Thanks for your input.  That’s the file I’m talking about.  You’re probably right; it’s not worth bothering with, but I still have to know why I can’t download from windowsupdate.