Author Topic: ecureline Blocking emails - help required  (Read 3981 times)

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Andyonline

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ecureline Blocking emails - help required
« on: September 10, 2013, 10:04:04 PM »
Hi, i am using Windows Live mail 2012 as my email client and i have noticed that i can receive emails ok when Secureline is connected but i cannot send them.

Any clues to resolve ?

Maybe something to do with port settings but not sure.

Thanks

Andy

Offline mighq

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Re: ecureline Blocking emails - help required
« Reply #1 on: September 11, 2013, 10:19:43 AM »
we're not blocking any ports.

problem with email sending can be caused by your provider's outgoing email server (SMTP), if you are using it.
they usually restrict access to their email server from their networks (eg. you as their customer).

using secureline, all your traffic is going through tunnel and comes to their server from the "outside world", and they are probably blocking it.

my suggestion is to set the route to provider's mailserver manually, not to go through vpn tunnel (secureline).