Author Topic: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED  (Read 49844 times)

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CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #30 on: September 17, 2013, 12:16:13 PM »
i tried to install two IE8 updates, KB2870699 and KB2618444, and I got the same message.  I attached the capture of the files highlighted and messages.  Earlier I also tried Manual methods to fix updates from http://support.microsoft.com/kb/822798.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #31 on: September 17, 2013, 12:19:29 PM »
Windows-KB890830-V5.4.exe was successful earlier after I re-installed IE8.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #32 on: September 17, 2013, 01:40:21 PM »
I just checked Update History on Add Remove and my last successful IE8 & XP updates were on 8/14/2013.  IE8 had one and XP had four.

Offline essexboy

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #33 on: September 17, 2013, 04:52:57 PM »
How is the computer behaving now ?

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #34 on: September 17, 2013, 07:37:41 PM »
I can't Security update IE8 & XPsp3 in Normal & Safe Mode.  Each time I reboot I loose the Y-axis on the Mouse and if I use it too much.  I learned to reset the mouse by unplugging the Dual Usb Keyboard Mouse adapter after the system recognizes it is unplugged and replugged.  The last Avast daily scan found a Trojan on 9/14 OLE:ScriptBridge-inf on USB external F Drive.  The 2001 Mouse drivers are not signed but you said that was okay.  I tried to update those drivers with SP3 drivers but failed weeks ago.
 
« Last Edit: September 17, 2013, 07:45:30 PM by CAS159 »

Offline essexboy

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #35 on: September 17, 2013, 08:32:11 PM »
OK lets see if we can kick start that update, this is an unusual way to do it.  Like using a sledgehammer to crack a nut, but anything is worth a try

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #36 on: September 18, 2013, 01:25:11 AM »
There was no ComboFix.txt file.  The last message I saw from it was "Deleting files:", but the screen was blank, no files show, and the system rebooted.  After the Boot the y-axis on the mouse was gone and I pulled the plug again.
After the ComboFix started I had forgotten to close Comodore firewall and I shut down Comodore after I allowed ComboFix to run.  Also I after "Step 3" I forgot that the external USB F drive was not on so I turned it on and after 3 minutes it went into sleep mode.  ComboFix ran from 5:20pm to 6:45pm. 

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #37 on: September 18, 2013, 01:30:17 AM »
There was also an MS error message to report serious error on my re-boot opening FireFox to Microsoft Error Reporting page.  When I did a search for ComboFix.txt after not seeing it in the C root the screen background changed to everything went white, background, icons, and shortcuts.
« Last Edit: September 18, 2013, 01:34:56 AM by CAS159 »

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #38 on: September 18, 2013, 03:19:50 AM »
The white screen I thought at first was from the search I was doing for ComboFix.txt but I saw it extended to the toolbar on the bottom of the page.  I could still see the search at the same time.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #39 on: September 18, 2013, 04:46:43 AM »
I did 3 screen captures with Snagit.  The first, second, and third are named Normal Screen,  Abnormal Search Screen, Finished Search Screen.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #40 on: September 18, 2013, 01:53:47 PM »
I did two more captures during a search for ComboFix.*

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #41 on: September 18, 2013, 03:52:28 PM »
Has the desktop returned to normal now ?

If so could you run a fresh OTL quick scan please

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #42 on: September 18, 2013, 04:07:05 PM »
The screen creates ghosts when I do a search.  I can run the program.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #43 on: September 18, 2013, 04:29:37 PM »
I ran the OTL quick scan and I left the setting to default.

CAS159

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Re: Y-Axis ps/2 usb mouse freezes MOUCLASS.SYS & MOUHID.SYS NOT SIGNED
« Reply #44 on: September 18, 2013, 04:47:10 PM »
I'll be standing by so you can get this done today if possible.