I would, however, recommend that Avast do something to prevent this condition from occuring with others. When the popup occurs as Outlook starts, it very easy to simply click YES and have Outlook disable the plugin until it is explictely re-enabled.
So:
Can Avast's resident portion detect when Outlook is running and the plugin is NOT running? When it was disabled, all I saw in the main Avast screen was something like: "waiting for plugin to respond" or something like this (regardless if Outlook was running or not). The Avast resident portion should:
1) See that Outlook is running, is no longer in initialization startup, and the plugin is still not responding and offer to re-enable the plugin or minimally tell the user what they have to do to re-enable it.
2) If Outlook is NOT running, then tell the user that the plugin only operates when Outlook is running.
thanks,