Author Topic: Still blocked by Avast (only) yet site is testing clean  (Read 6604 times)

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Elle1971

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Re: Still blocked by Avast (only) yet site is testing clean
« Reply #15 on: September 13, 2013, 08:01:24 PM »
Steven - thanks again. You're been a proper champ!  :-*

Yes, I will bookmark the thread and pop back in the morning. I won't delete those 3 items out until he lets me know.

Right now I need to step away from the computer... just had enough of it. Wine is calling!!

What I have done in the meantime is purchase a dedicated IP for my account... so that's one issue removed at least.

... and relax...

Elle x

Offline polonus

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Re: Still blocked by Avast (only) yet site is testing clean
« Reply #16 on: September 13, 2013, 09:21:52 PM »
Hi Elle1971,

Think the site is clean, if there is a block it is a general IP block, see what Pondus gave us to ponder on.
So report the false positive to Avast at: http://www.avast.com/contact-form.ph
and see whether they will unblock your domain from that general IP block,
but again that is up to the avast team members responsible for blocking, e.g. Milos et all.
We are into this scanning and evaluation "just for the good of our souls"
and to  improve on the security awareness of users and website owners alike,

Damian aka polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Elle1971

  • Guest
Re: Still blocked by Avast (only) yet site is testing clean
« Reply #17 on: September 13, 2013, 10:19:38 PM »
Thank you Damian (polonus).

I purchased a dedicated IP this evening from the hosting company I use (Hostmonster)... so that should take care of that bit.

I've already submitted it twice via that contact form over the last week or 8 days... but will try again.

Fingers crossed that they unblock it soon!

Elle xx

Offline polonus

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« Last Edit: September 14, 2013, 12:47:25 PM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Elle1971

  • Guest
Re: Still blocked by Avast (only) yet site is testing clean
« Reply #19 on: September 15, 2013, 12:11:31 AM »
Just want to thank you all for your help. Got a message from Avast last night and the site is now unblocked. Woot!

Happy site users again xxx