Thanks so much for this info. I can't believe that I just called Avast and got someone on the phone that told me he needed my credit card number before he could help me. He then said that my card would be charged each month for a year.
? I told him NO WAY,...that I would get a different program before I handed over a credit card number to a stranger. Really a weird call.
I will take your advice and try what you suggested for excluding.