Author Topic: Win32-Evo-gen  (Read 13966 times)

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Offline Cherrie

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Win32-Evo-gen
« on: September 22, 2013, 01:50:46 PM »
Hi I got the popup by Avast telling me about this try to delete it with Avast but no succes found this forum and did the logs

With all the scans not much came up and deleting it with avast does not work hopefully can u help me thank u in advance

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #1 on: September 22, 2013, 01:54:54 PM »
The orginal popup

Offline essexboy

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Re: Win32-Evo-gen
« Reply #2 on: September 22, 2013, 02:07:42 PM »
Hi is that file in the chest ?

If so then from the virus chest right click the file and select send to virus labs
It is a false positive

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #3 on: September 22, 2013, 02:19:18 PM »
Hi no it wont go in the chest i tried that than delete but it keeps on sitting there.

Offline essexboy

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Re: Win32-Evo-gen
« Reply #4 on: September 22, 2013, 02:29:46 PM »
OK lets try this
Open Avast and go to the virus chest
Right click on the blank area and select add
Go to the file in question (acre mobility ) and click it
That will copy it to the chest
Now right click the file in the chest and select Submit to virus labs
Select false positive and then manually update Avast to send the file

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #5 on: September 22, 2013, 02:51:56 PM »
Ok thank u thats been done.


Offline essexboy

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Re: Win32-Evo-gen
« Reply #6 on: September 22, 2013, 03:40:31 PM »
Hopefully this will be resolved within 24 hours :)

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #7 on: September 22, 2013, 03:45:43 PM »
Ok thank u for ur reply :) i also saw i was not the only one with the same file hope its nothing i will leave the laptop for a bit until we get a answer but thank u for quick reply

Offline essexboy

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Re: Win32-Evo-gen
« Reply #8 on: September 22, 2013, 03:52:53 PM »
You can use the laptop, then tomorrow rescan the file in the chest and it should come up no virus :)

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #9 on: September 24, 2013, 09:22:59 AM »
Hi thank u for all ur help was a day away so could not check it but today it comes up with the same popup. Can i ignore it? In the chest i scanned the file and it saids no virus. Sorry for maybe the silly questions but all a bit new with this :)


Offline essexboy

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Re: Win32-Evo-gen
« Reply #10 on: September 24, 2013, 04:10:09 PM »
No problem, ensure that Avast is updated as I believe this is now fixed :)

Offline Milos

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Re: Win32-Evo-gen
« Reply #11 on: September 24, 2013, 04:36:27 PM »
Ok thank u thats been done.
Hello,
we received such filename and was already fixed (today at 11:00 am CET). Do you have latest VPS with streams?

Milos
« Last Edit: September 24, 2013, 04:40:19 PM by Milos »

Offline Cherrie

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Re: Win32-Evo-gen
« Reply #12 on: September 26, 2013, 08:02:24 AM »
Hello,

Soz again for the day delay in answer but laptop is on today on no more popup yay. Thank u very much for ur help and quick responses great forum.

Greets

Offline Pondus

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Re: Win32-Evo-gen
« Reply #13 on: September 26, 2013, 10:04:14 AM »
Quote
I've submitted them as false positives and tried to restore but as soon as I start Sage again the same thing happens.
when and how did you send the files?
you have to give them some time to fix it.....

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline reckless_too

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Re: Win32-Evo-gen
« Reply #14 on: October 09, 2013, 04:15:24 PM »
Hi, last night I ran a boot-time scan and nothing was detected.

Within 20 minutes or so after that -- and I wasn't even on the computer -- I received a popup message about the Win32:Evo-gen[Susp] file, and Avast put it into the Virus chest. I've just run a scan on that file in the Virus chest and it shows "no virus."

Are we still getting false positives even with the latest Avast updates?

You can use the laptop, then tomorrow rescan the file in the chest and it should come up no virus :)