Author Topic: PUP.OPTIONAL.MySearchDial.A Help  (Read 3106 times)

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Offline pegasus31

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PUP.OPTIONAL.MySearchDial.A Help
« on: September 22, 2013, 09:42:54 PM »
My Malware bytes has detected PUP.OPTIONAL.MySearchDial.A and 27 other detections but my Avast has picked nothing up. Any help would be appreciated

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #1 on: September 22, 2013, 09:49:45 PM »
They are PUP's (potentially unwanted programmes) Avast does not scan for those by default

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #2 on: September 22, 2013, 09:59:03 PM »
I have downloaded the program but when I run as administrator a message appears saying 7-zip:Internal error code 105

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #3 on: September 22, 2013, 10:04:15 PM »
Could you reboot your computer and try again please

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #4 on: September 22, 2013, 10:39:07 PM »
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.2 (09.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by Jonathan on 22/09/2013 at 21:10:59.74
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\esrv.exe
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\installcore
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasmancs
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\partner"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\torntv.com"
Successfully deleted: [Folder] "C:\Users\Jonathan\AppData\Roaming\microsoft\windows\start menu\programs\torntv.com"
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{3C968BFA-BC72-469E-B3CE-319E662E04BA}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{60D41EFB-4D11-4EB7-B4BB-C61B83DB973A}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{7ECE4A4E-CB55-46A5-942F-0E722310A89C}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{80083B9E-4234-4246-9096-BAEFC1A83B25}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{8CF35E6C-3DC7-4069-A69B-08A1D62E54F3}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{D23A98D4-46A9-4AFF-B309-80EC7854639C}



~~~ FireFox

Emptied folder: C:\Users\Jonathan\AppData\Roaming\mozilla\firefox\profiles\5liym9vv.default\minidumps [32 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 22/09/2013 at 21:36:05.96
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #5 on: September 22, 2013, 10:50:17 PM »
How is it behaving now ?

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #6 on: September 22, 2013, 10:54:22 PM »
it was behaving fine but I was worried when Malware bytes detected it and not Avast

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #7 on: September 22, 2013, 11:00:26 PM »
PUP's need to be enabled for Avast to detect that as it is a programme that some people voluntarily install

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #8 on: September 22, 2013, 11:07:13 PM »
Thank you for your help. Does this mean I am safe?

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #9 on: September 22, 2013, 11:16:13 PM »
Unless you wish me to check deeper, yes :)

Delete JRT from the desktop

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #10 on: September 22, 2013, 11:20:07 PM »
Will you check deeper? If it isn't to much trouble

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #11 on: September 22, 2013, 11:21:05 PM »
No problem

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.


  • Select All Users
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach  both logs

Offline pegasus31

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #12 on: September 23, 2013, 12:16:55 AM »
Hi here are the two files that OTL produced

Offline Michael (alan1998)

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #13 on: September 23, 2013, 02:30:06 AM »
Essex is asleep. It's 1:30AM in the UK. He'll be online later :)
Danny, best person in the School. Finally things are getting done.

Offline essexboy

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Re: PUP.OPTIONAL.MySearchDial.A Help
« Reply #14 on: September 23, 2013, 03:32:33 PM »
This should be the last of it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.mysearchdial.com/?f=1&a=coolmsd&cd=2XzuyEtN2Y1L1QzutBtDtCtDyB0AtCyEzytCyBzyzytD0F0FtN0D0Tzu0CyDtAyEtN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1R1F1F1I1H1B1Q&cr=1592925294&ir=
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=coolmsd&cd=2XzuyEtN2Y1L1QzutBtDtCtDyB0AtCyEzytCyBzyzytD0F0FtN0D0Tzu0CyDtAyEtN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1R1F1F1I1H1B1Q&cr=1592925294&ir=
[2013/07/12 02:03:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jonathan\AppData\Roaming\mozilla\Firefox\Profiles\[ofr2][opt]rs0,[slws][slns]\extensions
[2013/06/17 21:44:30 | 000,000,000 | ---D | M] ("MySearchDial" />;) -- C:\Users\Jonathan\AppData\Roaming\mozilla\Firefox\Profiles\[ofr2][opt]rs0,[slws][slns]\extensions\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
O3 - HKU\S-1-5-21-4120974608-1646400133-1161408251-1001\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.