OK...here's what's happening. I use FF as browser (although IE is installed as on everyone's computer) and IncrediMail is my email client. IncrediMail as of this past Saturday, will not allow me to send/receive messages. Not because of connectivity problems...none there. But when I tried to open a new message the other day, all I got was the familiar buttons/tabs at the top (Preview, Send, Receive, Forward Delete, etc) From there on down, which should have been text in the body of the email, was blank...a light shade of grey. If I tried to send a new message got the same thing.I wrote IncrediMail about it, sent them a screen shot of what I was viewing and they recommended a few things which ultimately did not work. I gave up for the time being.
As for IE, I only use it whenever text gets overlapped sometimes in a given website using FF and I just right cllick and click on "View this page in IE". Won't let me go there anymore because a box pops up and says, "Internet Explorer has encountered a problem and needs to close." I get this same message whenever CWShredder is opened except it just says, "CWShredder has encountered a problem.....". NIS also gave this same problem as did several others. All this started happening after the email problems above...same day and since then. That's the main reason I got Avast and Zone Alarm. Norton gave me the same scenario with the box each time I tried to open either NIS or the anti virus icon in the system tray. The only difference was with the anti virus icon when clicked...no box with the message in it. I only got an outline of a box that should have had info in it about NAV. Instead, I got the outline with my desktop icons in the background...a clear box in other words. I got aggravated after two days with this and uninstalled NIS. That's when I downloaded ZA and Avast.
Hope you see what I'm trying to spell out. It's a two problem thing. Emai and inability to bring up some programs without that box. There must be a common thread somewhere as I can open and run Spybot, AdAware and other protection programs. Even MailWasher Pro gave me a problem tryng to get into their Help tab...that is Help>Program Help. I got a similar error box when I clicked on that..."MailWasher.exe has encountered a problem and needs to close." So, it seems there's too much of this going on and I don't know what's happened. I even did a system restore and that didn't work. Matter of fact neither did uninstalling Norton. The problem is still there.