Author Topic: Prompted for Pin when opening Facebook  (Read 1607 times)

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Woomera

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Prompted for Pin when opening Facebook
« on: September 29, 2013, 05:13:01 AM »
I have Avast Mobile 3.0.6.351 and all of a sudden I was prompted for my Avast Pin when I tried to open the Facebook app on my phone. It said I didn't have a Password Recovery phone number set for the device. I've now set one and confirmed it with the same info in my online account , but I still have to enter my Avast Pin each time I access Facebook. As far as I can see , it's the only app that's asking for it ?

Any help GREATLY appreciated

Offline Filip Havlicek

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Re: Prompted for Pin when opening Facebook
« Reply #1 on: September 30, 2013, 09:31:42 AM »
Hi,

that's an App Locking, one of the features of AMS. Are you sure you didn't lock Facebook there? (Or maybe via the advisory notification from AMS.)

Filip

Woomera

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Re: Prompted for Pin when opening Facebook
« Reply #2 on: September 30, 2013, 09:51:33 PM »
Thank you for the reply. No , I didn't set any app locking.

As it seemed the easiest thing to do , I uninstalled then re installed Facebook and the pin prompt does not appear

Offline Filip Havlicek

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Re: Prompted for Pin when opening Facebook
« Reply #3 on: October 01, 2013, 07:37:55 AM »
Yes, because upon reinstallation of the app, the App Locking rule for it gets deleted.

Filip