Author Topic: App lock x 2  (Read 2897 times)

0 Members and 1 Guest are viewing this topic.

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
App lock x 2
« on: October 06, 2013, 05:10:30 AM »
How many times do you normally have to enter
the pin in the app lock prompt? I entered it once to
use the app I have app locked which is fine but
every few minutes I am kicked out of the app and
made to enter my pin again. Is that by design?

Another thing is while using the app lock feature when the screen times out the phone jumps back to the home screen is that also by design? As when the app lock is disabled when the screen times out, when you push the power button to turn on your screen you are still in your app or wherever you was before the screen timed out.
« Last Edit: October 07, 2013, 06:04:51 PM by patrice58 »
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: App lock x 2
« Reply #1 on: October 07, 2013, 10:24:41 AM »
Hi,

the first question - it shouldn't. Can you provide me one free app + steps to reproduce? That would really help cause otherwise I might just spend hours trying to reproduce it :(

Second question - that is design decision due to the nature of the OS, not much we can do about it at the moment.

Filip

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
Re: App lock x 2
« Reply #2 on: October 07, 2013, 04:54:00 PM »
Google + and Google music I will send you a log report I hope it helps.
« Last Edit: October 07, 2013, 06:07:49 PM by patrice58 »
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
Re: App lock x 2
« Reply #3 on: October 08, 2013, 05:44:49 AM »
I sent the same log 4 times by mistake as it said it did not send and to try again later. The 5th log will show you the bug as seen in Google +
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline Werner

  • Avast team
  • Advanced Poster
  • *
  • Posts: 867
Re: App lock x 2
« Reply #4 on: October 08, 2013, 02:35:10 PM »
Quote
The 5th log will show you the bug as seen in Google +

@Filip - I took the liberty to assign the 5th case with the log to you

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
Re: App lock x 2
« Reply #5 on: October 09, 2013, 05:39:49 AM »
Any answers Filip?
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: App lock x 2
« Reply #6 on: October 09, 2013, 08:42:58 AM »
Nothing in the log (and it's only 20 seconds long :(). Did you enable debug logging? In the current version, you can just tap 5 times on the version section in Settings-About to enable/disable debug logging.

Also I tried to lock Google Music and play with it for approximatelly 7 minutes and found no issue.

Filip

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
Re: App lock x 2
« Reply #7 on: October 09, 2013, 11:32:54 AM »
Just 20 seconds! Really? Oh dear! In any case I will enable debug logging and see if the bug crops up again.
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline patrice58

  • Advanced Poster
  • **
  • Posts: 678
  • I'm a llama!
Re: App lock x 2
« Reply #8 on: October 09, 2013, 11:55:51 AM »
Sent another bug report. (Just the 1 this time!)
Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,