Author Topic: I need to start windows firewall to update some apps from the store  (Read 6067 times)

0 Members and 1 Guest are viewing this topic.

The Uploader

  • Guest
Re: I need to start windows firewall to update some apps from the store
« Reply #15 on: October 17, 2013, 11:11:44 PM »
ok i'll try now 5 minute i'll give u a prove

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: I need to start windows firewall to update some apps from the store
« Reply #16 on: October 17, 2013, 11:12:12 PM »
Download Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run aswClear
  • It will offer to reboot to safe mode .. no need to do that

  • In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
  • Press Uninstall
  • Once complete reboot your system to Normal Mode
  • Reinstall Avast
----------

The Uploader

  • Guest
Re: I need to start windows firewall to update some apps from the store
« Reply #17 on: October 17, 2013, 11:35:34 PM »
well, i've uninstalled it with the uninstall tool but the firewall didn't start then i ran the Windows Repair (All In One) and rebooted nothing has changed either . and i try to open windows defender it can't be opened like avast has disabled it and windows firewall permanently.

i don't know what to do may i install it in a virtual windows and see how can he affects the firewall ?

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: I need to start windows firewall to update some apps from the store
« Reply #18 on: October 18, 2013, 02:44:53 PM »
Avast does not disable either the firewall or windows defender..  So something else is happening

Lets have a look at the system and see if anything appears.

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.


  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach  both logs

The Uploader

  • Guest
Re: I need to start windows firewall to update some apps from the store
« Reply #19 on: October 20, 2013, 12:01:40 AM »
well, i've installed a new windows then installed avast and the firewall was enabled and windows defender was disabled also store apps were updated successfully, now by chance i opened FW  it's status is red after it was greed 2 days ago but the firewall service is running normally is it ok or the fw is disable ?

and what can i do to enable windows FW again ?

thanks
« Last Edit: October 20, 2013, 12:15:33 AM by The Uploader »

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: I need to start windows firewall to update some apps from the store
« Reply #20 on: October 20, 2013, 11:21:41 AM »
That states that you have AIS and it is managing the firewall functions

The Uploader

  • Guest
Re: I need to start windows firewall to update some apps from the store
« Reply #21 on: October 20, 2013, 04:30:18 PM »
alright, thanks for help :)