Author Topic: Safe Mode Networking - No Updates?  (Read 12895 times)

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Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #30 on: October 23, 2013, 12:56:40 AM »
Just plugged a RogueKiller version into the 2core (attached log)

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #31 on: October 23, 2013, 10:25:39 AM »
Are you prepared to try V9, if so you will need to do a clean install

You mean Version 9? That's going to have to wait till I can hook up to the Internet?

Can I download a clean install to cd then run that in the 2core please?

AV

Offline a_vast

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URGENT Re: Safe Mode Networking - No Updates?
« Reply #32 on: October 23, 2013, 01:47:58 PM »
URGENT PLEASE!! :o

Now have stricken computer online updating/scanning with MBAM but Avast cannot update - now in Normal Running Mode!!!

Help please - I have no anti-virus - urgent help please!!!!

Offline DavidR

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Re: Safe Mode Networking - No Updates?
« Reply #33 on: October 23, 2013, 02:01:34 PM »
When you say avast can't update, we need to know why, e.g. what errors were displayed, etc. That gives us a clue as to what to suggest.

The fact that avast can't update doesn't mean you have no antivirus.
Is the avast tray icon present and occasionally do you see it rotate (indicates it is scanning), are there any other signs over the icon like an ! or an X ?

Check the task manager are the avastSvc.exe and avastui.exe shown ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

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Re: Safe Mode Networking - No Updates?
« Reply #34 on: October 23, 2013, 02:25:27 PM »
Since you are not exactly providing details, I suggest you do a clean install of the OS or when it has the option "restore to factory defaults".

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #35 on: October 23, 2013, 02:39:31 PM »
Thanks, I already posted - Reply #29 on: Yesterday at 10:37:02 PM - the white 'x' in a red circle pop-up which indicated no anti-virus, but I received no comment. That was exactly what I got just now. In desperation, I have just downloaded the free version, and it is now doing a full virus scan, so my system is secure; I now also have the latest MBAM in place.

Gosh. This is the first time my 2core has run on normal mode for over a week now, and I still don't know what the problem was?

Fingers crossed.

Am darn sure my pro subscription is still running but I have never been able to make any sense of Avast subscriptions - payments, dates, time remaining - a lot of the subscription time periods I see seem to make no sense. Please advise.

Thanks,

AV
« Last Edit: October 23, 2013, 02:43:21 PM by a_vast »

Offline essexboy

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Re: Safe Mode Networking - No Updates?
« Reply #36 on: October 23, 2013, 03:14:42 PM »
Are you still running in clean boot mode.. If so we can try to determine which service is causing the problem

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #37 on: October 23, 2013, 06:50:41 PM »
Are you still running in clean boot mode.. If so we can try to determine which service is causing the problem

Thanks, 2core now running in normal mode - am typing this on it - [dongle arrived] - for the first time in a week! :) Latest MBAM attached.

Offline essexboy

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Re: Safe Mode Networking - No Updates?
« Reply #38 on: October 23, 2013, 07:20:25 PM »
OK that was a bit of adware, lets see what else is hiding

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.


  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach  both logs

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #39 on: October 23, 2013, 08:08:35 PM »
Thanks, will do: just scanning an external drive at the moment to make sure nothing's lurking there :-o

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #40 on: October 24, 2013, 10:18:52 PM »
OK that was a bit of adware, lets see what else is hiding

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach  both logs

OK thanks done - but there was only one text file (attached)  8)

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #41 on: October 24, 2013, 10:27:03 PM »
found the other file - i think? No, the Extras.Txt. does not seem to be on my computer anywhere?
« Last Edit: October 24, 2013, 10:28:46 PM by a_vast »

Offline essexboy

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Re: Safe Mode Networking - No Updates?
« Reply #42 on: October 24, 2013, 11:14:28 PM »
On completion can you let me know what the problems are

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- M:\Downloads\WinFlash.sys -- (WINFLASH)
IE - HKLM\..\SearchScopes\{040FE35B-78CC-BC61-C115-3FCE16B1888B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzztN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=257599825&ir=
IE - HKLM\..\SearchScopes\{1DD4E3E6-63C6-CF1A-ED15-09C14344333B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzytN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=718354783&ir=
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #43 on: October 24, 2013, 11:54:08 PM »
woah, one at a time please ;)

i think OTL found a couple of things?

Offline a_vast

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Re: Safe Mode Networking - No Updates?
« Reply #44 on: October 25, 2013, 12:12:20 AM »
Ran Junkware Removal with thanks :)