Safe Mode Networking - No Updates?

[a_vast]

Just plugged a RogueKiller version into the 2core (attached log)

[a_vast]

Are you prepared to try V9, if so you will need to do a clean install

You mean Version 9? That's going to have to wait till I can hook up to the Internet?

Can I download a clean install to cd then run that in the 2core please?

AV

[a_vast]

URGENT PLEASE!!

Now have stricken computer online updating/scanning with MBAM but Avast cannot update - now in Normal Running Mode!!!

Help please - I have no anti-virus - urgent help please!!!!

[DavidR]

When you say avast can't update, we need to know why, e.g. what errors were displayed, etc. That gives us a clue as to what to suggest.

The fact that avast can't update doesn't mean you have no antivirus.
Is the avast tray icon present and occasionally do you see it rotate (indicates it is scanning), are there any other signs over the icon like an ! or an X ?

Check the task manager are the avastSvc.exe and avastui.exe shown ?

[Eddy]

Since you are not exactly providing details, I suggest you do a clean install of the OS or when it has the option "restore to factory defaults".

[a_vast]

Thanks, I already posted - Reply #29 on: Yesterday at 10:37:02 PM - the white 'x' in a red circle pop-up which indicated no anti-virus, but I received no comment. That was exactly what I got just now. In desperation, I have just downloaded the free version, and it is now doing a full virus scan, so my system is secure; I now also have the latest MBAM in place.

Gosh. This is the first time my 2core has run on normal mode for over a week now, and I still don't know what the problem was?

Fingers crossed.

Am darn sure my pro subscription is still running but I have never been able to make any sense of Avast subscriptions - payments, dates, time remaining - a lot of the subscription time periods I see seem to make no sense. Please advise.

Thanks,

AV

[essexboy]

Are you still running in clean boot mode.. If so we can try to determine which service is causing the problem

[a_vast]

Are you still running in clean boot mode.. If so we can try to determine which service is causing the problem

Thanks, 2core now running in normal mode - am typing this on it - [dongle arrived] - for the first time in a week! Latest MBAM attached.

[essexboy]

OK that was a bit of adware, lets see what else is hiding

Download OTL  to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

• Select All Users
  
• Select LOP and Purity
• Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT

• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Attach  both logs

[a_vast]

Thanks, will do: just scanning an external drive at the moment to make sure nothing's lurking there :-o

[a_vast]

OK that was a bit of adware, lets see what else is hiding

Download OTL  to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
  
• Select LOP and Purity
• Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT

• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Attach  both logs

OK thanks done - but there was only one text file (attached)  8)

[a_vast]

found the other file - i think? No, the Extras.Txt. does not seem to be on my computer anywhere?

[essexboy]

On completion can you let me know what the problems are

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:Commands
[CREATERESTOREPOINT]

:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- M:\Downloads\WinFlash.sys -- (WINFLASH)
IE - HKLM\..\SearchScopes\{040FE35B-78CC-BC61-C115-3FCE16B1888B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzztN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=257599825&ir=
IE - HKLM\..\SearchScopes\{1DD4E3E6-63C6-CF1A-ED15-09C14344333B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzytN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=718354783&ir=
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download Junkware Removal Tool to your desktop.

• Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
• please be patient as this can take a while to complete depending on your system's specifications
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• post the contents of JRT.txt into your next message.

[a_vast]

woah, one at a time please

i think OTL found a couple of things?

[a_vast]

Ran Junkware Removal with thanks