Author Topic: [9.0.2006] Avast Service doesn't run  (Read 3161 times)

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Offline Alikhan

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[9.0.2006] Avast Service doesn't run
« on: October 15, 2013, 06:17:37 PM »
Just done a clean install of v9 and it never opened. Done 3 consecutive reboots and no luck.? Done 2 clean installs + repair.

What else can I try?

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Offline Secondmineboy

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Re: [9.0.2006] Avast Service doesn't run
« Reply #1 on: October 15, 2013, 06:38:52 PM »
Go to start menu and type in msconfig. Go to services and hide all microsoft services below.

Is Avast listed and checked there?
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Offline Alikhan

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Re: [9.0.2006] Avast Service doesn't run
« Reply #2 on: October 15, 2013, 06:57:04 PM »
Go to start menu and type in msconfig. Go to services and hide all microsoft services below.

Is Avast listed and checked there?

It doesn't even show up there.
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Offline Secondmineboy

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Re: [9.0.2006] Avast Service doesn't run
« Reply #3 on: October 15, 2013, 07:02:02 PM »
OK Then try a reinstall with Uninstall tool in safe mode.

First uninstall Avast via Control Panel.
Then go to Start menu and type in msconfig again.
Under the tab Start choose the box that is marked in the screenshot, then restart.
Run the uninstall tool and then restart again, now try a reinstall of Avast 2014.

Uninstall tool and Avast 2014: http://forum.avast.com/index.php?topic=136785.0
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Offline Alikhan

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Re: [9.0.2006] Avast Service doesn't run
« Reply #4 on: October 15, 2013, 07:02:59 PM »
OK Then try a reinstall with Uninstall tool in safe mode.

First uninstall Avast via Control Panel.
Then go to Start menu and type in msconfig again.
Under the tab Start choose the box that is marked in the screenshot, then restart.
Run the uninstall tool and then restart again, now try a reinstall of Avast 2014.

Uninstall tool and Avast 2014: http://forum.avast.com/index.php?topic=136785.0

I did that twice. I even used that and the older aswclear and it never worked. The BETA worked fine without any problems. That being said, Windows doesn't even recognize that Avast is installed.
« Last Edit: October 15, 2013, 07:05:13 PM by Alikhan »
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Offline lukas.hasik

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Re: [9.0.2006] Avast Service doesn't run
« Reply #5 on: October 15, 2013, 10:26:57 PM »
OK Then try a reinstall with Uninstall tool in safe mode.

First uninstall Avast via Control Panel.
Then go to Start menu and type in msconfig again.
Under the tab Start choose the box that is marked in the screenshot, then restart.
Run the uninstall tool and then restart again, now try a reinstall of Avast 2014.

Uninstall tool and Avast 2014: http://forum.avast.com/index.php?topic=136785.0

I did that twice. I even used that and the older aswclear and it never worked. The BETA worked fine without any problems. That being said, Windows doesn't even recognize that Avast is installed.

any logs?
Quality is also a feature.

Offline Alikhan

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Re: [9.0.2006] Avast Service doesn't run
« Reply #6 on: October 15, 2013, 10:37:27 PM »
I've managed to fix it on one PC but  have the issue on another PC.. There was some Avast driver in Device Manager which was corrupt. On top of that, the install was corrupt ( a repair wouldn't work). Once I removed the driver manually and done a clean install (using online installer) it worked fine.

The only difference I see between the fixed and unworking versions is the version of the installer I used. I'll attach the logs here shortly. (of the unworking Avast)
« Last Edit: October 15, 2013, 10:39:56 PM by Alikhan »
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Offline Alikhan

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Re: [9.0.2006] Avast Service doesn't run
« Reply #7 on: October 15, 2013, 10:45:38 PM »
The only log I could find was in the Persistent Data for the setup.log attached. That was the only log file there and there was no update.log etc.

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