unable to access some websites.

[Rigi0]

Hello all, I'm a huge fan of avast and it has always been my first choice and my only recommendation to people. however recently I upgraded my pc to be able to handle the newer games, Since this update avast has been blocking websites such as: Google, Facebook and Youtube.
I've tried the 'fix' function, adding exceptions and even turning off the webshield.

How do i know its avast? It wasnt blocking them before i installed it and once I uninstalled it, problem solved. however I feel naked without avast. does anyone have any ideas or fixes for this?

btw, forgot to add...
I'm running windows 7 64 bit and the newest version of free avast

[Pondus]

if avast is blocking sites for any reason there should be a warning pop-up .... do you see that?

do you have a firewall...if so what?
if you have a firewall with outbound protection, delete all avast rules in it, reboot and create new rules when it ask

[Rigi0]

No pop-up is displayed when trying to access pages. I have windows defender as the only firewall but I disable it.

[Para-Noid]

Try a repair...Control Panel>Uninstall a Program>double click "avast">click "repair">reboot. 

[Rigi0]

I've tried the repair program, didn't work.

[Rigi0]

as of right now I have avast uninstalled to allow access to these sites.

[Pondus]

attach OTL diagnostic log.  http://forum.avast.com/index.php?topic=53253.0

and Windows Defender is not a firewall....



 

[Rigi0]

Please see attached OTL attachment.

I built my computer yesterday, I doubt there is any malware infecting it yet as all I've done is download drivers from company websites.

[Pondus]

OTL is a diagnostic program, so does not only show malware problems. 

[essexboy]

There a few minor errors with windows updates but I can see no indication of why it is blocking those sites, do you get any popups or warnings at all or does it just time out ?

Is it just certain sites that are being blocked with free access to others ?

[Rigi0]

I recieve no notification about it being blocked.
I'm unable to access, Google, facebook and youtube all else is fine. I tried accessing them on my laptop and no problems there it's just from my desktop. I uninstalled Avast yesterday and now i have not received any time outs on webpages.

updating windows should help fix those errors, correct?

[essexboy]

Yes update windows..  You did not have any exceptions set in the URL blocker ?

[Rigi0]

url exceptions? as in wont block them?
I had added google in the url exceptions but it had not helped.

[Rigi0]

Updated windows, 140 updates and reinstalled Avast free. Problem still persists and only allows access once I turn off the webshield

[rroy676]

I have the same issue...when I disable sheilds...the websites work