Author Topic: What to do with a virus?  (Read 2456 times)

0 Members and 1 Guest are viewing this topic.

waytallwhitey

  • Guest
What to do with a virus?
« on: October 16, 2013, 07:28:53 PM »
Avast has detected 1 virus and 101 warnings; however I am unable to do anything with the virus.  What am I doing wrong here?

Offline Secondmineboy

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3645
Re: What to do with a virus?
« Reply #1 on: October 16, 2013, 07:34:02 PM »
Can you post a screenshot please?

Also the warning if there is one?
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89025
  • No support PMs thanks
Re: What to do with a virus?
« Reply #2 on: October 16, 2013, 07:36:10 PM »
What is the virus detection, file name, location and malware name ?
Why won't it let you do anything, e.g. what errors are you getting ?

Essentially there is nothing to do with warnings as they aren't indicative of a virus infection.
Give a few common examples of these errors, file name location and warning ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

waytallwhitey

  • Guest
Re: What to do with a virus?
« Reply #3 on: October 16, 2013, 07:37:38 PM »
Hopefully this helps

Offline Secondmineboy

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3645
Re: What to do with a virus?
« Reply #4 on: October 16, 2013, 07:40:23 PM »
I think you should better ask in the Mac section of the forum:

http://forum.avast.com/index.php?board=5.0

Cause we know nothing about Macs.
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

waytallwhitey

  • Guest
Re: What to do with a virus?
« Reply #5 on: October 16, 2013, 07:49:49 PM »
OK, sorry about that

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: What to do with a virus?
« Reply #6 on: October 16, 2013, 08:12:50 PM »
some info     http://technet.microsoft.com/en-us/security/bulletin/ms04-028

but post in Mac forum section.   ;)