Author Topic: ACtivation Code for Avast Cleanup won't fit in the space given  (Read 1801 times)

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ACtivation Code for Avast Cleanup won't fit in the space given
« on: October 26, 2016, 12:11:05 AM »
I just paid for a year of Avast Cleanup. I tried to type the activation code in, but each of the three sections only held four or five characters and the code they sent me has 6 characters in each section for a total of 18 characters.  I tried the Help and it explained about the finding the license file first and I can't find that either.  As you can guess I 'm not a sexy young millenial who can just figure these things out intuitively! Does Avast have any kind of live support, or lacking that, a way to get a refund for a product that I cannot use? I need a live chat, or a phone number, or at least an email. Help!

Offline Pondus

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Re: ACtivation Code for Avast Cleanup won't fit in the space given
« Reply #1 on: October 26, 2016, 12:15:12 AM »
avast FAQ > search and find > https://support.avast.com/support/home

for contact scroll down to SUBMIT A TICKET



Offline Eddy

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Re: ACtivation Code for Avast Cleanup won't fit in the space given
« Reply #2 on: October 26, 2016, 10:08:45 AM »
https://www.avast.com/faq.php?article=AVKB205

Login to your avast account > https://my.avast.com
Get the license file/registration code from there.
Make sure it is for avast CleanUp and not for one of the other products.

Offline kyrylo

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Re: ACtivation Code for Avast Cleanup won't fit in the space given
« Reply #3 on: November 08, 2016, 02:59:17 PM »
Hello Daria13,

is your problem already solved?