Author Topic: avast can't scan some files  (Read 1036 times)

0 Members and 1 Guest are viewing this topic.

Offline jeepers322

  • Newbie
  • *
  • Posts: 1
avast can't scan some files
« on: January 20, 2014, 06:46:15 PM »
We got a new HP computer with Windows 8 (upgraded to 8.1), and when we run a full scan using avast free, we get a message saying some files can't be scanned.  There are quite a few.  We used avast on our old comp. using vista, and never had this problem.  Has anyone had this issue?

Offline CraigB

  • Avast √úberevangelist
  • Serious Graphoman
  • *****
  • Posts: 10981
  • No support PM's thanks
Re: avast can't scan some files
« Reply #1 on: January 20, 2014, 06:54:52 PM »
Can you post a screen shot of those files please, I suspect restore points or the windows old folder if you have recently upgraded to 8.1.