Author Topic: Avast 2014 stuck in SafeZone on Windows 8.1  (Read 1356 times)

0 Members and 1 Guest are viewing this topic.

Offline djriful

  • Newbie
  • *
  • Posts: 7
Avast 2014 stuck in SafeZone on Windows 8.1
« on: October 19, 2013, 07:17:20 PM »
I am currently typing on the SafeZone browser and I am unable to get out of the SafeZone. I read there suppose to have an arrow near the clock... none! Nothing

Just +Bookmark new application [CLOCK]..

I don't see any arrows.

Offline essexboy

  • Malware removal instructor
  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 36488
  • Dragons by Sasha
    • Malware fixes
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #1 on: October 19, 2013, 07:19:23 PM »
Top right of the screen should be a red X click that

Offline Rohugh

  • Sr. Member
  • ****
  • Posts: 257
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #2 on: October 19, 2013, 07:26:54 PM »
You can also click the icon bottom left on the task bar to open and close the browser but the "X" and "-" buttons on the top right of the safe zone itself both just close it down.  I think there are still a few bugs with this.
Win 7 SP1 HP X64: 1TB HD/8GB RAM: Avast Premier 2015
Win 8.1 X64 1TB HD/4GB RAM: Avast Premier 2015
Samsung Galaxy S6 Edge:  Avast Premium.

Offline Charyb

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1939
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #3 on: October 19, 2013, 08:00:18 PM »
Hi djriful,
I had this problem during the Release Candidate but was fixed for me in the final version. Are you using the final version (2014.9.0.2006)?

Anyway, if you are stuck, you can use Alt-Ctrl-Del to get out of SafeZone.
W8.1 x64

Offline djriful

  • Newbie
  • *
  • Posts: 7
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #4 on: October 19, 2013, 10:42:42 PM »
Hi djriful,
I had this problem during the Release Candidate but was fixed for me in the final version. Are you using the final version (2014.9.0.2006)?

Anyway, if you are stuck, you can use Alt-Ctrl-Del to get out of SafeZone.

Same version, I don't see any X button or anything at the corner at all. I'm on 2560x1440 resolution.

Offline Erroneus

  • Full Member
  • ***
  • Posts: 139
  • Avast Oldschool Member
    • Personal blog
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #5 on: October 19, 2013, 11:14:12 PM »
Do you run with multiple monitors, I have the same issues, read: http://forum.avast.com/index.php?topic=136980.msg1001861#msg1001861
Lenovo x230 - Apple MacBook Air 13
Homebuild machine - Intel I5 3570K@4,2 Ghz
Windows 8.1 Enterprise 64bit: Avast IS 2015 Licensed

Offline djriful

  • Newbie
  • *
  • Posts: 7
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #6 on: October 19, 2013, 11:20:12 PM »
Do you run with multiple monitors, I have the same issues, read: http://forum.avast.com/index.php?topic=136980.msg1001861#msg1001861

Yes, 2x 2560x1440

Offline Erroneus

  • Full Member
  • ***
  • Posts: 139
  • Avast Oldschool Member
    • Personal blog
Re: Avast 2014 stuck in SafeZone on Windows 8.1
« Reply #7 on: October 20, 2013, 12:55:30 AM »
Properly then same bug which affects you then. Don't use safezone, until they have fixed it.
Lenovo x230 - Apple MacBook Air 13
Homebuild machine - Intel I5 3570K@4,2 Ghz
Windows 8.1 Enterprise 64bit: Avast IS 2015 Licensed