Author Topic: [Solved] Avast IS 2014 tray icon fails to respond!  (Read 3513 times)

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eltonzoto

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[Solved] Avast IS 2014 tray icon fails to respond!
« on: October 20, 2013, 01:40:22 AM »
Hi,

I'm experiencing a problem with Avast tray service. It does'n respond at all (double click, right click)! I'm able to access Avast UI via desktop icon. I tried to repair Avast, it done successfully, but the issue still remains! It reacts normal when Avast is scanning something. 

Anyone has encountered this weird issue? It's not a big problem, but what is the cause of it?! :-\

thnx
« Last Edit: October 20, 2013, 01:03:14 PM by eltonzoto »

Offline Eddy

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #1 on: October 20, 2013, 02:12:21 AM »
- use avast clear to completely remove avast
- reboot
- run CCleaner
- reboot
- install avast
- reboot

See if that solves it

Offline Coolmario88

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #2 on: October 20, 2013, 02:29:17 AM »
I had this issue.. It fixed itself for me after like 2 or 3 restarts of the computer.
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline DavidR

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #3 on: October 20, 2013, 02:32:11 AM »
The download location for the avastclear.exe, uninstall utility for avast 9.0 - http://files.avast.com/iavs9x/avastclear.exe.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

eltonzoto

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #4 on: October 20, 2013, 03:12:22 AM »
Ok, I follow these steps:

1. Downloaded avast 9 remover.exe
2. Restarted PC in Safe Mode, than run the remover. Avast gone!
3. Restarted PC in Normal Mode, than installed new Avast IS, a fresh copy.

Until this, everything went fine. But, when I checked the Firewall, and it requested me to restart PC, that issue appeared again! :o

So, definitely it's a bug! Like Coolmario88 said above, I'll be patient, maybe it will fix itself after future updates. :)


thnx for the help

Offline Eddy

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #5 on: October 20, 2013, 03:46:28 AM »
Reboot 2 more times. For some that solved the problem

mistertee

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #6 on: October 20, 2013, 08:05:15 AM »
In Win 7, log off and then log on. This seems to be the workaround until something better comes along.

eltonzoto

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Re: Avast IS 2014 tray icon fails to respond!
« Reply #7 on: October 20, 2013, 01:04:30 PM »
In Win 7, log off and then log on. This seems to be the workaround until something better comes along.
Wow, it works now, after an Log off/Log on.

thnx ;)

exodus832

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Re: [Solved] Avast IS 2014 tray icon fails to respond!
« Reply #8 on: October 23, 2013, 12:20:18 AM »
It also makes a problem with the Network Notification Icon as well !