Author Topic: emails undelivered and returned to sender.  (Read 1405 times)

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Jeff Erton

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emails undelivered and returned to sender.
« on: December 22, 2013, 07:33:53 PM »
I have been using Avast! for years now without any problems.
Recently I upgraded to Avast! Premier and now have it on two PCs and a Mac.
One of the PCs is running Windows 8.1.
It is on this machine that I am now experiencing problems.

Firstly I discovered that some emails that I tried to send to a friend containing a web site address would not send.
This did not appear immediately but maybe after a couple of hours or overnight.

I contacted Avast! Tech Support with the issue and discovered that these emails would send when Avast! was temporarily disabled. Hence I have to assume that the issue is something to do with Avast!.

What I now find is that most of the replies I send to tech support bounce back as undelivered  -returned to sender and no log files seem to get through?

I am desperate!

What can I do as tech support never seem to get anything from me?

Offline Pondus

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Re: emails undelivered and returned to sender.
« Reply #1 on: December 22, 2013, 08:42:08 PM »
You can upload files and report issues to avast  here :  (select subject according to Your case)