Author Topic: Avast installation cannot be fully terminated as button is outside screen ...  (Read 6806 times)

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Offline Anacunga

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Avast cannot be correctly installed as the finishing window does not fit on the PC screen with netbook (1024x600) ... the button is outside the window and not clickable ... there is no button visible to click!

Offline Eddy

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1024 x 600 ? That is not a normal setting. Make it at least 1024x840
« Last Edit: October 20, 2013, 02:08:00 PM by Eddy »

Offline Anacunga

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What's up??? My Netbook has physically a 1024x600 display; it cannot display more (yeah, OK – XP allows keyhole view – but I don't wanna use that just for installing a piece of software)! Or are you willing to pay me all new PCs or what??? :P

Arnold72

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Have you tried just simply changing the resolution?

Offline Anacunga

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Sorry – but you are not aware of the problem: if the PHYSICAL RESOLUTION does not allow more than 1024x600 pixels, you PHYSICALLY cannot see anything that is bigger than that!

Offline Roxel

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Can you use Tab to move the focus to the "submit" button?

Offline Anacunga

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What sense does it make to "tab" to some invisible button if you don't what button does exist?? What if you "tab" to some "cancel installation (and uninstall all)" button? You don't know IF there is any button, of if there are several buttons ...

Offline Eddy

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Have you checked if there are newer graphic drivers?
Sometimes they solve the problem.

Offline Anacunga

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First of all: all the PCs are kept up-to-date with all system-updates, drivers, BIOSes etc.

And how should a graphics driver make a too big window smaller???

Offline davexnet

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Yes of course.  The LCD has its native resolution - even if it could be changed it would look like crap.

If you set the task bar so that it is visible when you hover the cursor at the bottom of the screen,
you may be able to get the Taskbar icon to display for the installer.

Right click it and select "move".  From there you can use the arrow keys to make the main
installer window move up or down or side to side.
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free

Offline Anacunga

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You can make the taskbar auto-hide – then you only have a small strip left – but: that does not help: you cannot smaller the window in height – and if you put the window higher than the upper screen end it automatically springs down to show the entire head-bar; you then just see the upper end of something like a button where you could click on (cursor is changing) – but you cannot read what will happen if you click that button.

Offline Eddy

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You can however use the keyboard to move the window so the button(s) will be visible.

Offline Anacunga

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You can however use the keyboard to move the window so the button(s) will be visible.
No, you can't – as the window cannot be moved higher than the top line corresponding to the top of the display – and the buttons are below pixel 600 ( the uppermost button starts at about 590 – not even enough to make visible what is written on that button) – measured in the vertical!

Offline Eddy

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If you don't know how it doesn't mean it can't be done.

Offline Anacunga

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I did – and the window itself always jumps down to be below the top of the screen. THAT window you cannot move higher than the top of the screen; you can try, but it immediately and visibly jumps down to have the uppermost line on top of the screen and not above!