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Author Topic: x64 & RPC error  (Read 4807 times)

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Must4ng

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x64 & RPC error
« on: May 22, 2005, 02:31:58 AM »
"the AAVM subsystem detected an error.  The operation could not be completed" is the result of clicking on the a icon in the systray.

Just what exactly is it trying to tell me.  I just upgraded to x64-and definately don't want to be w/o an AV solution.

Assuming I can get this RPC question fixed, I'll be going Pro from the free home version.  Do I install on top or remove the home & install Pro?

TIA

Must4ng
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Must4ng

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Re: x64 & RPC error
« Reply #1 on: May 22, 2005, 05:58:10 AM »
Bah!  That should read "The AAVM detected an RPC error...."
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Offline Vlk

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Re: x64 & RPC error
« Reply #2 on: May 22, 2005, 12:19:16 PM »
How did you install Windows x64 Edition? Was it a clean install, or an upgrade from a different OS?
If an upgrade, did you have avast installed in the old OS? If so, you'll need to reinstall avast in the new (64-bit) OS as it uses different components as the 32-bit version.

Thanks
Vlk
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Must4ng

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Re: x64 & RPC error
« Reply #3 on: May 23, 2005, 01:51:39 AM »
Clean installs only here-I think repairs and upgrades only delays and exacerbates the inevitable Format & reinstall.....
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Offline Vlk

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Re: x64 & RPC error
« Reply #4 on: May 23, 2005, 08:03:45 AM »
OK, in this case, please open Control Panel -> Administrative Tools -> Services, and check the status of the "avast antivirus" service. Is it running? If not, can you start it? If not, what error message do you get?

Thanks
Vlk
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Must4ng

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Re: x64 & RPC error
« Reply #5 on: May 23, 2005, 04:23:40 PM »
avast service is set to start automatically...but it won't.

Attempting a manual start gives me the message "Could not start the avast antivirus service on local computer. "  Error is 1068-the dependency service or group failed to start.

The avast AVS4 Control Service is started automatically.

Any ideas?
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Offline Vlk

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Re: x64 & RPC error
« Reply #6 on: May 23, 2005, 04:57:33 PM »
OK, so most likely the kernel-mode driver did not start.

Can you check the folder \windows\system32\drivers? Does it contain the following files:

aswMon2.sys
AavmKer4.sys

?

Also, can you try updating to the latest avast version (4.6.665) (by using the Program Update option in the avast tray icon menu).

Thanks
Vlk
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Must4ng

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Re: x64 & RPC error
« Reply #7 on: May 23, 2005, 07:17:08 PM »
I'll check it out as soon as I get home from work. 
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RJARRRPCGP

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Re: x64 & RPC error
« Reply #8 on: May 24, 2005, 06:03:23 AM »
Quote from: Must4ng on May 22, 2005, 05:58:10 AM
Bah!  That should read "The AAVM detected an RPC error...."

Make sure that the Avast service wasn't stopped!!!
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Must4ng

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Re: x64 & RPC error
« Reply #9 on: May 24, 2005, 07:50:41 PM »
 ;D

Uninstalled the old version and installed 4.66whatever....and it's working perfectly.

thx for your assistance

kirby
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