Author Topic: Avast Internet Security 2014 Hardened Mode randomly crash...  (Read 2030 times)

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Offline IllurosyDream

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Avast Internet Security 2014 Hardened Mode randomly crash...
« on: October 20, 2013, 06:39:07 PM »
Hi, I am using Windows 8.1 x64 with all updates and AIS the latest version.

I turn on the hardened mode with moderate setting.

When it prompt out the window, it may crash randomly (when click add to exclusion but no response) but the avast is still running...

Any solution or wait for update fix ?


Offline essexboy

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Re: Avast Internet Security 2014 Hardened Mode randomly crash...
« Reply #1 on: October 20, 2013, 06:43:38 PM »
Is this on a specific programme or just random ?

Offline DavidR

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Re: Avast Internet Security 2014 Hardened Mode randomly crash...
« Reply #2 on: October 20, 2013, 06:55:33 PM »
I had a crash reported as an avastUI crash after a Hardened Mode notification on WinPatrol new version setup file.

I let windows collect the stats to report and the avast tray icon was still in place and running, so a little weird, was it really a UI crash or Hardened Mode popup initiated by the UI. There was however, an error entry in the windows event viewer, see image.

Code: [Select]
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 20/10/2013
Time: 13:01:41
User: N/A
Computer:       xxxxxxxxxxx
Description:
Faulting application avastui.exe, version 9.0.2006.160, faulting module avastui.exe, version 9.0.2006.160, fault address 0x0010f633.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 61 76 61   ure  ava
0018: 73 74 75 69 2e 65 78 65   stui.exe
0020: 20 39 2e 30 2e 32 30 30    9.0.200
0028: 36 2e 31 36 30 20 69 6e   6.160 in
0030: 20 61 76 61 73 74 75 69    avastui
0038: 2e 65 78 65 20 39 2e 30   .exe 9.0
0040: 2e 32 30 30 36 2e 31 36   .2006.16
0048: 30 20 61 74 20 6f 66 66   0 at off
0050: 73 65 74 20 30 30 31 30   set 0010
0058: 66 36 33 33 0d 0a         f633.. 

Perhaps IllurosyDream should check the windows event viewer and see it there is any entries there.

Any way I ran the WinPatrol setup again, managed to click the add to exclusions and it was allowed to run.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.4.2374/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline IllurosyDream

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Re: Avast Internet Security 2014 Hardened Mode randomly crash...
« Reply #3 on: October 21, 2013, 06:21:05 PM »
Is this on a specific programme or just random ?

It is random, tried with the program that hardened mode prompt