Author Topic: Avast blocking Unwrella software d/l & setup  (Read 2561 times)

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Howi

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Avast blocking Unwrella software d/l & setup
« on: October 22, 2013, 11:28:08 AM »
Unwrella is a completely legitimate texture unwrapping software plugin for 3ds max.

Available from here: http://www.unwrella.com/download/

Link is completely safe, it's a normal games and software company.

But trying to use the 'download unwrella 2 for 3ds max' link image - automatically gets stopped. In chrome as a network error, and the equivalents in IE and Firefox.



I had quite some issue before narrowing it down to Avast! being a bit overzealous, (I've updated to the latest version as of 11:24am CET 22/10/2013). I got around it by temporarily disabling all of my real-time shields, and sandbox.
I also had to do this to even create a backup - copying the setup file to an archive disk once I got it wouldn't happen unless all the shields were turned off. (windows 7, ultimate edition, x64)

Anyway - hope this helps future builds, as an exception or workaround will hopefully save a few other folks tearing their hair out for a while. (Other than that, love Avast! best anti-virus I've used).

Offline Eddy

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« Last Edit: October 22, 2013, 11:51:07 AM by Eddy »

Howi

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Re: Avast blocking Unwrella software d/l & setup
« Reply #2 on: October 22, 2013, 12:03:52 PM »
Not the site - the download link on the site

I put the site link in, then described the issue specifically in the post.

"But trying to use the 'download unwrella 2 for 3ds max' link image - automatically gets stopped. In chrome as a network error, and the equivalents in IE and Firefox."

Where there's a sub-heading saying "Unwrella 2", then a list with:

Unwrella 2 is compatible with:
3D Studio MAX 2014
3D Studio MAX 2013 32 bit
3D Studio MAX 2013 64 bit
3D Studio MAX 2012 32 bit
3D Studio MAX 2012 64 bit
3D Studio MAX 2011 32 bit
3D Studio MAX 2011 64 bit
3D Studio MAX 2010 32 bit
3D Studio MAX 2010 64 bit


On the right of that list is a big picture download link - with "Unwrella 2 for 3ds max - download trial version"

Clicking that link to get the 'Setup.exe'. That's what Avast was preventing.

Offline Eddy

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Re: Avast blocking Unwrella software d/l & setup
« Reply #3 on: October 22, 2013, 12:42:15 PM »
Report it as a false positive.
http://www.avast.com/contact-form.php

Howi

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Re: Avast blocking Unwrella software d/l & setup
« Reply #4 on: October 22, 2013, 01:00:16 PM »
Ah, ok, thanks :)