Author Topic: aswsp.sys causing laptop crashes  (Read 1783 times)

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aswsp.sys causing laptop crashes
« on: December 05, 2013, 11:03:04 PM »
I'm using Avast free version 9.0.2008 on a Dell D620 with XP Professional.

My laptop keeps crashing and coming up with different errors; mainly 0xC4, 0x8E, and most recently a Custom Error.

WhoCrashed says this:

9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswsp.sys (avast! self protection module, AVAST Software)

Two of the 0xC4 errors said:

your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini120513-02.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0xBC59)
Bugcheck code: 0xC4 (0x60, 0x0, 0xA0, 0x1)
file path: C:\WINDOWS\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
The driver is unloading without first freeing its pool allocations. A bug check with this parameter occurs only when the Pool Tracking option of Driver Verifier is active. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).

Can anyone help me with this please?

Thank you

Offline igor

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Re: aswsp.sys causing laptop crashes
« Reply #1 on: December 05, 2013, 11:20:50 PM »
Do you have driver verifier enabled on purpose?