« previous next »
Pages: [1]   Go Down

Author Topic: Remote Assistance  (Read 2529 times)

0 Members and 1 Guest are viewing this topic.

rodehrdnptupwet

  • Guest
Remote Assistance
« on: October 17, 2013, 12:03:15 AM »
Why was the Remote Assistance feature removed from the new Avast Free 2014? I installed the new 2014 Avast and noticed it was missing. I un-installed the new 2014 and went back to the 8.0.1497 version just so I could have this feature. I use it a lot to help other people who are running Avast with the remote assistance.
Logged

Offline Gopher John

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 2098
Re: Remote Assistance
« Reply #1 on: October 17, 2013, 12:45:57 AM »
Remote Assistance is still included.  It's under the Help item.
Logged
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

rodehrdnptupwet

  • Guest
Re: Remote Assistance
« Reply #2 on: October 17, 2013, 01:13:34 AM »
Ok, Thanks I would have never looked under "Help" section to find the remote assistance. I seen the "Control computer remotely" feature, but that is entirely diff thing. Looks like it would have still been under "Maintenance". Thanks, might give it a try again:)
Logged

Offline Gopher John

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 2098
Re: Remote Assistance
« Reply #3 on: October 17, 2013, 01:39:33 AM »
You are welcome.  Glad to help.
Logged
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

-André-

  • Guest
Re: Remote Assistance
« Reply #4 on: October 26, 2013, 03:51:18 PM »
@ rodehrdnptupwet,

How did you manage to get the latest version 8 back?

Grtz,  André.
Logged
Pages: [1]   Go Up
« previous next »