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Cannot delete rootkit: hidden file
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Topic: Cannot delete rootkit: hidden file (Read 2995 times)
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barncluith
Guest
Cannot delete rootkit: hidden file
«
on:
October 28, 2013, 03:42:30 PM »
When I perform a full scan I get a message stating I have an infected file. When I look at the log it states that it is a rootkit: hidden file. Ths action I select is "delete". Avast states that I have to reboot my pC and sggests that I perform a boot time scan. I have done that twice and each time the boot time scan shows no infected files but a subsequent full scan states that I have this infected rootkit:hidden file.
How can I delete this file.
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Para-Noid
Avast Evangelist
Starting Graphoman
Posts: 6700
Trust only what you test yourself!
Re: Cannot delete rootkit: hidden file
«
Reply #1 on:
October 28, 2013, 04:22:37 PM »
A screenshot would be nice.
Before you delete anything read
this
first.
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.
"Look before you leap!" Use online scanners before you click on any link.
barncluith
Guest
Re: Cannot delete rootkit: hidden file
«
Reply #2 on:
October 28, 2013, 04:44:03 PM »
Can you tell me a screen shot of what and how to do it.
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Pondus
Probably Bot
Posts: 37529
Not a avast user
Re: Cannot delete rootkit: hidden file
«
Reply #3 on:
October 28, 2013, 04:50:19 PM »
of the scan result...
http://lmgtfy.com/?q=how+to+take+screenshot
http://m.youtube.com/results?q=how%20to%20take%20screenshots&oq=how%20to%20take%20screenshots&gs_l=youtube-reduced.3..0l4.1687.12803.0.13485.23.8.0.15.15.0.199.1179.0j8.8.0....0...1ac.1.23.youtube-reduced..0.23.1320.T6a2gqX4FaA
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barncluith
Guest
Re: Cannot delete rootkit: hidden file
«
Reply #4 on:
October 28, 2013, 05:03:26 PM »
Screen shot of scan log.
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barncluith
Guest
Re: Cannot delete rootkit: hidden file
«
Reply #5 on:
October 28, 2013, 05:32:55 PM »
Expanded sreen shot of scan log.
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barncluith
Guest
Re: Cannot delete rootkit: hidden file
«
Reply #6 on:
November 07, 2013, 11:12:52 AM »
Found the answer myself. Open PC in safe mode, search for folder, select file, delete file. Problem solved.
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Cannot delete rootkit: hidden file