The avast mail shield is for certain email clients like Thunderbird and Outlook. If a user is using a
web based email client like Gmail or Yahoo or outlook(dot)com then the web shield does the scanning.
The best policy is "to look before you leap". I would advise your friend to "not" click on just any link in
an email especially if the email is in the spam folder. You may also suggest your friend install the "virustotal"
extension in each of their browsers. Don't forget to teach them on how to use virustotal. virustotal is not
the definitive scanner to use however it does give you a reasonable idea of a sites safety. Another idea is to
install the various link scanners available through most browsers.
