Author Topic: Avast popups  (Read 3043 times)

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Jackdaw

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Avast popups
« on: November 22, 2013, 05:34:24 PM »
Since upgrading to Avast free 9, I get a popup just after boot up that comprises general news topics. Unlike the others, updates etc, it doesn't disappear after a set time. Can anyone tell me how to disable it please?

Offline DavidR

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Re: Avast popups
« Reply #1 on: November 22, 2013, 05:59:11 PM »
This is a bug in the auto update notification as many forum topics attest.

One such topic, http://forum.avast.com/index.php?topic=140531.0.

So the only way to remove it would be by disabling the auto update notification completely, then there would be no piggyback.
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Jackdaw

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Re: Avast popups
« Reply #2 on: November 22, 2013, 09:30:37 PM »
Hello David and thanks for the info. One more thing, even though I'm getting updates, I'm not receiving the update pop up.....is that linked to the bug?

Offline DavidR

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Re: Avast popups
« Reply #3 on: November 22, 2013, 09:33:39 PM »
Yes it is.

The popup is actually meant to be the auto update notification (check your avastUI > Settings > Update and you will see that an auto update has just taken place. It appears that these tips/ad popups are piggybacked onto the auto update notification popup and this looks like it messes up the display and sound for the auto update notifications.

1. no auto update notification popup (commonly displays an avast! tip - FB Privacy, instead).
2. no audio voice over for the auto update.
3. the popup delay timings don't appear to work either.
These tips popups have in the past been piggybacked with the auto update update notification, so the only way to get rid of them would be to disable the auto update notification, which if you want the update notification (when it works correctly) would remove everything.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Jackdaw

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Re: Avast popups
« Reply #4 on: November 22, 2013, 10:56:48 PM »
Great explanation...many thanks David.

Offline DavidR

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Re: Avast popups
« Reply #5 on: November 23, 2013, 12:23:37 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security