« previous next »
Pages: [1]   Go Down

Author Topic: Won't print to network printer - rpc server unavailable  (Read 2156 times)

0 Members and 1 Guest are viewing this topic.

Offline EllieW

  • Newbie
  • *
  • Posts: 9
Won't print to network printer - rpc server unavailable
« on: November 01, 2013, 06:57:56 PM »
I'm running Win 7 / Avast Internet Security
My computer is hooked up to the printer

My partner's computer - in same house -
Win 7 - was always able to print from network ...

Now when she goes to print it says  "RPC server is unavailable"
I'm really new at all these settings! How can I get her access to print??

Thanks
Logged

Offline JuninhoSlo

  • Avast Evangelist
  • Advanced Poster
  • ***
  • Posts: 849
Re: Won't print to network printer - rpc server unavailable
« Reply #1 on: November 01, 2013, 07:48:11 PM »
Hi ;)

What version of  AIS do you have,latest version is 9.0.2007,update to latest version and see if you still a problems with AIS and printer.

Logged

Offline EllieW

  • Newbie
  • *
  • Posts: 9
Re: Won't print to network printer - rpc server unavailable
« Reply #2 on: November 01, 2013, 08:08:41 PM »
I just realized there was an update! Updated and everything is now working!! 

Thanks!  :)
Logged

Offline JuninhoSlo

  • Avast Evangelist
  • Advanced Poster
  • ***
  • Posts: 849
Re: Won't print to network printer - rpc server unavailable
« Reply #3 on: November 01, 2013, 08:33:36 PM »
I am glad I could help to solve your problem

Logged

Offline EllieW

  • Newbie
  • *
  • Posts: 9
Re: Won't print to network printer - rpc server unavailable
« Reply #4 on: November 02, 2013, 05:53:36 PM »
Woke up to computer 2 not being able to access printer again  :(    RPC server is unavailable

I just sent in a support ticket.

Hope there is an easy, sustainable fix for this. When I ran Windows firewall and Avast anti-virus free I had no problems with the printer.

Logged
Pages: [1]   Go Up
« previous next »