Author Topic: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)  (Read 13656 times)

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Offline casiocas

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Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« on: November 02, 2013, 03:04:16 PM »
Hey for all!

I cant make the avast rescue usb even after clean install. Its just starting to make it and then its just ends and no files in the usb. I tryed several times to reinstall and "clean" install avast internet security, but nothing helps.
WHY?

Peace for all!!! ;)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #1 on: November 02, 2013, 03:16:44 PM »
Hello, can you please attach EventLog.log which located in C:\ProgramData\AVAST Software\Avast\log\ (windows 7) or C:\Documets and settings\All users\Application Data\ (windows xp)?
Are you able to save ISO image into the folder?

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #2 on: November 02, 2013, 03:24:05 PM »
Hey for all!

Here is the log file.
Thanks for quick replay! :D

Peace for all!!!  8)

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #3 on: November 02, 2013, 03:27:33 PM »
Hey for all!

No, its not saving even iso file in to folder.

Peace for all!!!  8)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #4 on: November 02, 2013, 03:28:05 PM »
Can you please provide some more information: which language do you use in avast and in your OS? Which version of avast do you use?

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #5 on: November 02, 2013, 03:41:23 PM »
Can you please provide some more information: which language do you use in avast and in your OS? Which version of avast do you use?

Hey for all!

I am using Estonian language in OS Win 8 and in Avast too. Right now I tryed to use English language in Avast but still not working even rescue ISO file making.

Peace for all!!!  8)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #6 on: November 02, 2013, 03:42:53 PM »
Let's try one trick :)
Please try to save ISO file to destination path that doesn't contain special characters - simply use for example c:\test or something like that.

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #7 on: November 02, 2013, 03:45:37 PM »
Let's try one trick :)
Please try to save ISO file to destination path that doesn't contain special characters - simply use for example c:\test or something like that.

Hey for all!

Jep, I already tryed to save the ISO only to D:\ drive directly, but nope.

Peace for all!!!  8)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #8 on: November 02, 2013, 03:50:20 PM »
Can you please create folder on C or D drive with the name "test" and save ISO file in this folder.

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #9 on: November 02, 2013, 03:58:29 PM »
Can you please create folder on C or D drive with the name "test" and save ISO file in this folder.

Hey for all!

I tryed in C:\test folder and ISO file name was "test", with out quitos, but the folder stayes empty. Its just end the making the ISO file.

Peace for all!!!  8)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #10 on: November 02, 2013, 04:08:00 PM »
Please try to download Windows ADK (https://www.microsoft.com/en-us/download/details.aspx?id=30652) and install only two parts of it:

Deployment Tools
and
Windows Preinstallation Environment (Wndows PE)

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #11 on: November 07, 2013, 05:55:49 AM »
Please try to download Windows ADK (https://www.microsoft.com/en-us/download/details.aspx?id=30652) and install only two parts of it:

Deployment Tools
and
Windows Preinstallation Environment (Wndows PE)

Hey!

Now I installed these tools.

Peace for all!!!  8)

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #12 on: November 07, 2013, 06:06:57 PM »
Hey!

Installed, what next?

Peace for all!!!  8)

Offline Andrey,pro

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #13 on: November 07, 2013, 06:09:52 PM »
Please try to save ISO file into the test folder, if it fails please attach EventLog.log

Offline casiocas

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Re: Cant make Avast rescue usb!(AVAST INTERNET SECURITY 2014)
« Reply #14 on: November 07, 2013, 06:34:44 PM »
Please try to save ISO file into the test folder, if it fails please attach EventLog.log

Hey!

Its created the ISO image in test folder, but I tryed to make directly the rescue usb, but still nope. It makes the RESCUE DISK name for USB, but its empty.

Peace for all!!!  8)
« Last Edit: November 07, 2013, 06:37:58 PM by casiocas »