Author Topic: My Avast is blocking a URL.  (Read 5290 times)

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warrcry13

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My Avast is blocking a URL.
« on: November 05, 2013, 06:55:47 AM »
The URL is don't want this as a linkhttp://www.giganticdownload.com/update.phphope that worked     Now my question is if this is a false positive or not. I randomly get the message that avast has blocked this URL as Malicious. Should I be worried, or is this just a false positive.

Offline Pondus

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Re: My Avast is blocking a URL.
« Reply #1 on: November 05, 2013, 07:42:56 AM »
does it happens when you are doing nothing?
if so this indicate a infection


for help, follow instructions.     http://forum.avast.com/index.php?topic=53253.0


warrcry13

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Re: My Avast is blocking a URL.
« Reply #2 on: November 05, 2013, 08:10:17 AM »
No it usually happens when I am loading a page. If I sit on a page without going to a new one say if I am listening to my pandora I won't get the alert. Sometimes though when I load a new page I will get an alert. The reason why I didn't just assume I had an infection is that before I started getting this alert I've noticed at the bottom right of my opera page it would sometimes say waiting for giganticdownload. Like it was loading something from them that had something to do with the webpage. It tends to happen the most with Imgur. Also I am using Opera as my browser if that makes any difference

Offline Pondus

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Re: My Avast is blocking a URL.
« Reply #3 on: November 05, 2013, 08:36:12 AM »
follow the guide i linked to and attach AdwCleaner / Malwarebytes / OTL / aswMBR  logs


warrcry13

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Re: My Avast is blocking a URL.
« Reply #4 on: November 05, 2013, 12:21:31 PM »
Alright I followed the guide I let mbam deal with the problems it found. which was way more than I would have thought. I need to go to bed now cause it is 5 in the morning where I am. I will wake up and check back. Btw I appreciate greatly the help you are giving me.

Offline Pondus

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Re: My Avast is blocking a URL.
« Reply #5 on: November 05, 2013, 02:22:16 PM »
your computer is full of crap/adware...

run AdwCleaner again...this time click clean after scan

removal experts are notified and will check OTL log for any leftovers that need removing



« Last Edit: November 05, 2013, 02:30:52 PM by Pondus »

Offline essexboy

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Re: My Avast is blocking a URL.
« Reply #6 on: November 05, 2013, 03:10:53 PM »
Could you let me know if this stops it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-1274762438-2367977293-1583512872-1002\..\SearchScopes\{A1D55FF2-6D65-4E7D-B677-456AEC90BF63}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289847&CUI=UN18753266142156631&UM=2
FF - prefs.js..CT3289847.browser.search.defaultthis.engineName: "true"
FF - prefs.js..browser.search.defaultthis.engineName: "WhiteSmoke New Customized Web Search"
FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&CUI=UN18060766232900227&UM=2&SearchSource=3&q={searchTerms}&sspv=TB_TER"
FF - prefs.js..keyword.URL: "http://search.conduit.com/ResultsExt.aspx?octid=CT3289847&ctid=CT3289847&SearchSource=2&CUI=UN18060766232900227&UM=2&sspv=TB_TER&q="
[2013/11/05 04:03:10 | 000,000,000 | ---D | M] -- C:\Users\Cheryll\AppData\Roaming\SearchProtect

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.

warrcry13

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Re: My Avast is blocking a URL.
« Reply #7 on: November 05, 2013, 09:43:43 PM »
Thanks again guys y'all are amazing.

Offline essexboy

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Re: My Avast is blocking a URL.
« Reply #8 on: November 05, 2013, 11:12:00 PM »
Have the alerts ceased ?

warrcry13

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Re: My Avast is blocking a URL.
« Reply #9 on: November 06, 2013, 12:25:36 AM »
It seems to have stopped. I appreciate the help guys. If it starts again I'll make another reply on this thread I suppose. You guys were super helpful and I appreciate the time you took to help me.

Offline Pondus

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Re: My Avast is blocking a URL.
« Reply #10 on: November 06, 2013, 12:32:27 AM »
check back tomorrow and if all is ok essexboy will remove the tools used


Offline essexboy

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Re: My Avast is blocking a URL.
« Reply #11 on: November 06, 2013, 02:51:38 PM »
In that case methinks I will send you on your merry way :)

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Delete JRT from the desktop

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

warrcry13

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Re: My Avast is blocking a URL.
« Reply #12 on: November 08, 2013, 10:47:06 PM »
Thanks again I really appreciate the help. I followed your instructions on removing all the stuff we used.