Author Topic: 8.1 Compatibility and Upcoming Program Updates  (Read 12622 times)

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Offline Che Johnson

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8.1 Compatibility and Upcoming Program Updates
« on: November 07, 2013, 11:57:15 AM »
Hello All,

I'm sure that many of your are wondering when or if we will be compatible with 8.1.   Our new consumer product 2014 is compatible but unfortunately at this point in time Endpoint Protection is not. We hope to have a program update released within a month or so that will be compatible with 8.1 which is much ahead of schedule but to resolve this issue.  Microsoft made requirement changes with the introduction of 8.1 which is not an upgrade from Windows 8 but in fact a new OS that has new requirements, our previous version due to the build was not qualified for Windows 8.1.

Our Engineers are working hard to resolve the issue and provide a new program update to resolve this issue.  We hope to have the fix available as well as program updates for the Clients, and both AEA and SOA Console.

We apologize for this inconvenience and thank you in advance for your cooperation.

Kind Regards,

Che' Johnson
Head of EDU Support
AVAST Software a.s.
140 00, Praha 4
Czech Republic
Europe
 
Note: Please note the EDU basic support is limited and all matters should try to be resolved using the free Forum and Knowledgebase.  Please contact us at edu@avast.com for questions regarding our Premium Paid Support.

http://www.avast.com/en-us/education-support
« Last Edit: November 07, 2013, 12:12:15 PM by Che Johnson »

Offline tmohney@comsllc.com

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #1 on: December 11, 2013, 03:40:28 PM »
Any updates on this?

Offline redefy

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #2 on: December 11, 2013, 04:25:16 PM »
Hi Che,

are there any updates on when a compatible version of Endpiont Protection will be available for Windows 8.1? Some of my clients have started to buy devices with 8.1 but the virus protection cannot be managed by AEA and Endpoint Protection is much stronger than the free version of Avast.

Thanks!

Offline Che Johnson

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #3 on: December 17, 2013, 03:43:46 PM »
We should roll out early January 2014 so we just ask for a bit more patience. 

Thanks

Offline WHG

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #4 on: January 03, 2014, 10:01:52 AM »
Is there any news on an update to bring Windows 8.1 clients into End Point Protection?

I know that you have stated above that it would be rolled out early Jan, but I was wondering if there was any updates on a confirmed date or delay either way.

Many Thanks


Offline Che Johnson

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #5 on: January 06, 2014, 11:54:59 AM »
The release will be sometime this week but in the meantime your more than welcome to try the beta version.  We hope to roll out the program update by the end of this week.

Offline Bodi

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #6 on: January 09, 2014, 08:55:26 AM »
Where can I download beta version AEPP?

http://www.avast.com/pl-pl/beta
Here there is no link.


Offline Asyn

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Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.560] - CC 5.71 - EEK - FF ESR 68.12 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Bodi

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #8 on: January 09, 2014, 09:11:33 AM »
Thx!  :D

Offline Asyn

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #9 on: January 09, 2014, 09:12:23 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.560] - CC 5.71 - EEK - FF ESR 68.12 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline dan400007

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #10 on: January 14, 2014, 05:34:49 PM »
I've not seen any update come through the Mirror as yet, any updates on the release date?

Thanks, Dan.

Offline switch

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #11 on: January 15, 2014, 09:19:06 PM »
I was wondering the same thing, Dan. We're using Avast for Education and our Win8.1 machines are crashing due to the problem with aswSnx.sys not working with Win8.1.

Offline switch

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #12 on: January 30, 2014, 09:06:32 PM »
Looking to see if there has been any updates on the progress of the win81 update for endpoint protection.

Offline switch

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Re: 8.1 Compatibility and Upcoming Program Updates
« Reply #13 on: January 30, 2014, 09:10:28 PM »
For anyone who hits this thread, this seems to be the thread about the 8.1 update.
http://forum.avast.com/index.php?topic=145041.0