Author Topic: Need to Restore Photo Vault from Backup  (Read 436 times)

0 Members and 1 Guest are viewing this topic.

Offline AndroidUser

  • Newbie
  • *
  • Posts: 2
Need to Restore Photo Vault from Backup
« on: September 05, 2020, 03:27:33 PM »
I backed up my previous phone (Samsung S9+) when I got a different phone awhile back (Google Pixel 3 XL); I backed up the S9+ to my pc and used the Google utility to switch over to the Pixel 3 XL. The images that were stored in Photo Vault of the S9+ do not appear on my Pixel 3 XL.

I found the encrypted files in the backup of the S9+ on my pc and tried copying them to the Photo Vault folder of my Pixel 3 XL, but the files still do not show up in Photo Vault (e.g., it's as if they are not there at all).

Can anyone help me restore photos from Photo Vault backup files?
« Last Edit: September 06, 2020, 07:07:06 PM by AndroidUser »

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 831
Re: Need to Restore Photo Vault from Backup
« Reply #1 on: September 07, 2020, 07:16:36 PM »
If you still have the Samsung phone with the photos onboard, try using Samsung Smart Switch to back them up to your PC (not encrypted). You should then be able to view the photos on your PC. You should also be able to copy them to your Google phone e.g. upload to Google Photos.

Offline AndroidUser

  • Newbie
  • *
  • Posts: 2
Re: Need to Restore Photo Vault from Backup
« Reply #2 on: September 10, 2020, 05:17:11 PM »
Unfortunately I don't still have the Samsung phone with the photos onboard, only the backup files. My son has been using the Samsung for several months now.