Author Topic: Call Blocker Android 9 Update  (Read 91 times)

0 Members and 1 Guest are viewing this topic.

Offline anthony.basson

  • Newbie
  • *
  • Posts: 3
Call Blocker Android 9 Update
« on: Yesterday at 11:13:33 AM »
Hi,

I'have read another topic about call blocker but I couldn't solve my specific problem.

I took note that android 9 no longer allowed avast to access to call log and Avast disable/greyed the option in his menu.
But I have the impression that the list of blocked calls established before the update remains active and we can't manage/delete it.

Today I have to disable the incoming hidden calls that I had blocked before and I can't. Where can we manage or delete this list from Avast and phone.

Thanks for reading

Offline Tereza V.

  • Avast team
  • Advanced Poster
  • *
  • Posts: 817
Re: Call Blocker Android 9 Update
« Reply #1 on: Yesterday at 11:29:26 AM »
Hi, have you tried to clear the app data/cache or reinstall the app?

Offline anthony.basson

  • Newbie
  • *
  • Posts: 3
Re: Call Blocker Android 9 Update
« Reply #2 on: Yesterday at 11:56:26 AM »
Hi Tereza V, thanks for your answer,
so i'have clear the cache and reinstall the app (and try with app uninstalled). Problem was still there.

I can't clean user data, the button "clean data" is greyed in Android menu, but the app menu show some 9Mo of user's data. i will search how to remove those data to fix the main problem.

Offline Tereza V.

  • Avast team
  • Advanced Poster
  • *
  • Posts: 817
Re: Call Blocker Android 9 Update
« Reply #3 on: Today at 12:01:52 PM »
Hi, you need to disable the app in Device Administrators first:
- open the device Settings
- go to Security
- select Device administrators
- uncheck Avast

Then you should be able to clear the data and cache.