Author Topic: avast 2014 installer and HTMLayout.dll error  (Read 62346 times)

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Offline Andrey,pro

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #15 on: November 25, 2013, 01:09:02 PM »
1vecher1, hello and welcome to avast forum!

Post in English please or use Russian subforum: http://forum.avast.com/index.php?board=28.0.
Unfortunately we haven't got official answer from avast! team about this issue. Did you try install avast 8 and then upgrade to 9 version?

----------------------------------------------
1vecher1, здравствуйте и добро пожаловать на форум!

Вы находитесь в англоязычной ветке, и поэтому пишите на английском языке или используйте русскоязычную ветку форума:  http://forum.avast.com/index.php?board=28.0.
К сожалению, разработчики антивируса не дают никаких разъяснений по данной проблеме. Вы пробовали установить 8 версию и обновиться до 9?

Не стесняйтесь задавать вопросы, если Вам что-то непонятно. Желаем удачи!

Offline stu74

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #16 on: December 09, 2013, 05:26:19 AM »
Go to C:\Program Files\AVAST Software\Avast\Setup and copy file HTMLayout.dll to C:\Windows\System32.  :)
« Last Edit: December 09, 2013, 05:28:39 AM by stu74 »

Offline nenl

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #17 on: December 10, 2013, 11:00:11 PM »
I spoke with tech support today after a week of no response to my email support requests.  I was told the issue was my computer and that I needed $179 Avast support or for my computer to be cleaned up by a professional.

I declined their suggestion and went on to search for other answers.  Thankfully, I found this forum and was able to download from a file posted here.  It seems to be working fine now.  I did however have a malware problem that was downloaded to my computer while my Avast software was not working.  I  hope I have cleaned that up.

Shame on them for not taking responsibility.  I didn't have any problems until the Avast software downloaded and tanked.


Offline masykurs

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #18 on: December 11, 2013, 11:42:44 PM »
Hello,

some users from Russia reported that they can't install the latest 2014 version of avast because of HTMLayout.dll error: "HTMLayout.dll cannot be loaded to properly start GUI. Therefore process cannot continue.

How to solve this problem? It happend on windows 7 both 32 and 64 bit.



copy htmlayout.dll from c:\Program Files\Avast Software\Avast\Setup
or
download htmlayout.dll from here http://bit.ly/1gMUHLL
copy to system folder
download and install latest update >> http://files.avast.com/ivps9x/vpsupd.exe
done

Offline Andrey,pro

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #19 on: December 12, 2013, 02:45:33 PM »
thank you, user reported that it's not working

Offline Raph-777

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #20 on: December 14, 2013, 06:27:39 PM »
Copy the HTMLayout.dll in the following directory : C:\Windows\SysWOW64

Worked fine for me

Offline Louisd

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #21 on: December 26, 2013, 10:26:31 PM »
Yeah I also called Avast, and basically they told me it was a windows problem and that I should have my computer serviced every 2-3 months, but for the low one time fee of $179.00 they would fix my problem.  I said I would like to get a second opinion before spending that much, then he pretty much yelled at me and asked me why I would want to give my credit card info  to some technician over the phone.  When I pointed out that was what he was asking me to do, he asked if I had any other question, "No, but I...".  That's as far as I got he hung up on me!  Will be finding another anti virus software program!

Offline Louisd

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #22 on: December 26, 2013, 10:44:46 PM »
Just found this fix took me 20 seconds and everything works fine, no thanks to avast.  Still will look for another internet security program, because their tech could not fix what it took me 10 minutes on the internet to find.

Step 1: Browse to the c:\Program Files\Avast Software\Avast\Setup
Step 2: Copy the HTMLayout.dll
Step 3: Browse to the c:\Windows\System
Step 4: Paste the HTMLayout.dll into this directory.

Offline skyecl0uds

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #23 on: January 25, 2014, 12:23:33 AM »
ok the last reply by luis was  the solution that worked for me. thank you so much.

Offline ironcommando

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #24 on: February 13, 2014, 01:00:17 AM »
Hi,

I recently installed Visual Studio 2010 Express Edition on my computer (Windows 8) and this bug began occurring. I tried all  methods (including copying HTMLayout.dll to Windows/System, Windows/System32, and Windows/SysWow64) and they all did not work, causing the message to still appear.

What can I do to solve this?

Offline adean4224

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #25 on: February 25, 2014, 09:56:54 PM »
So I had this error and re-downloaded avast from one of those links and it worked, avast works now, only its the free version and not the Pro version that I PAID FOR. And whenever I try to log it in it says that my access has been denied. Please fix this, I have had avast for years and am getting fed up with it, might be looking for a new antivirus if it isn't fixed.

Offline davidparks21

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #26 on: May 22, 2014, 12:47:01 AM »
Just found this fix took me 20 seconds and everything works fine, no thanks to avast.  Still will look for another internet security program, because their tech could not fix what it took me 10 minutes on the internet to find.

Step 1: Browse to the c:\Program Files\Avast Software\Avast\Setup
Step 2: Copy the HTMLayout.dll
Step 3: Browse to the c:\Windows\System
Step 4: Paste the HTMLayout.dll into this directory.

I've tried copying HTMLLayout.dll into the Windows\System; Windows\System32; and Windows\SysWOW64 directories, rebooted, and still no bueno, installer won't run (I've run both norton and avast clean utilities to ensure everything's clean).

For me this started after uninstalling Norton that cam pre-installed on the system.

Offline bob3160

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #27 on: May 22, 2014, 01:16:38 AM »
Just found this fix took me 20 seconds and everything works fine, no thanks to avast.  Still will look for another internet security program, because their tech could not fix what it took me 10 minutes on the internet to find.

Step 1: Browse to the c:\Program Files\Avast Software\Avast\Setup
Step 2: Copy the HTMLayout.dll
Step 3: Browse to the c:\Windows\System
Step 4: Paste the HTMLayout.dll into this directory.

I've tried copying HTMLLayout.dll into the Windows\System; Windows\System32; and Windows\SysWOW64 directories, rebooted, and still no bueno, installer won't run (I've run both norton and avast clean utilities to ensure everything's clean).

For me this started after uninstalling Norton that cam pre-installed on the system.
Unless you used the removal tool, you still remnants of Symantec on your system that need to be removed.
You can find step by step instruction to install avast in my signature.
Free avast! Security Seminar: http://www.authorstream.com/Presentation/bob3160-1425909-protecting-yourself/    -  Important: http://www.organdonor.gov/
My Blog: http://bob3160.blogspot.com/ - Win 8.1 Pro 64bit, 4 Gig Ram, avast!2015.10.0.2208 Free, MBAM, WinPatrol -- How to Successfully Install Avast http://goo.gl/VLXde

Offline davidparks21

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #28 on: May 23, 2014, 05:22:54 AM »
I did both the avast and norton clean tools, both are off my system to the best of my knowledge. However that never resolved the error for Avast. For the time being I've just installed AVG.

Offline thekochs

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Re: avast 2014 installer and HTMLayout.dll error
« Reply #29 on: May 23, 2014, 05:33:04 PM »
Check out Avast Team comment on this thread and his temp solutions.
http://forum.avast.com/index.php?topic=150240.0
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