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Author Topic: Game apps not working properly?  (Read 4585 times)

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Offline honda2010

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Game apps not working properly?
« on: November 09, 2013, 03:59:12 AM »
I upated to the new AIS and my firefox to 25 about the same time. Well now the wifes games on facebook dont work correctly. The Criminal Case Game is 1 particular 1. The game will load up but when you try to do stuff with friends or anything on the game a error pops up. Any ideas?
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Offline honda2010

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Re: Game apps not working properly?
« Reply #1 on: November 09, 2013, 04:01:34 AM »
I forgot to add this is on 3 different machines it will not work on any of them. All Windows 7 running Avast Internet Security and Current FF.
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Offline bob3160

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Re: Game apps not working properly?
« Reply #2 on: November 09, 2013, 07:12:29 AM »
What's the error ??? Any screenshots ??? Any other security programs running???

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Offline honda2010

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Re: Game apps not working properly?
« Reply #3 on: November 09, 2013, 12:27:07 PM »
It don't say what the error is. There is a more info tab and when you click it says contact zyndesk for help on resolving. I done that and a reply said it was either FF or Flash player. Well its not flash player cause I did discover it works on IE so it has to be FF. I just dont know what in FF is causing it. I don't have screen shots don't even know how to do one.
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Offline bob3160

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Re: Game apps not working properly?
« Reply #4 on: November 09, 2013, 12:59:23 PM »
You could try to disable your add-ons in Firefox and see if that makes a difference.
If that fixes the problem, then start enabling the add-ons one at sa time till the problem again starts to find
out which one is causing the problem.
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Offline honda2010

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Re: Game apps not working properly?
« Reply #5 on: November 09, 2013, 01:06:36 PM »
Ok I can do that. Thanks
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Offline honda2010

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Re: Game apps not working properly?
« Reply #6 on: November 09, 2013, 04:15:48 PM »
Ok Bob I done this and if I turn off Avast Online Security 9.0.2006.53 plug in everything works like it should. It shows this plugin was updated October 30th and that's around same time this started happening. Any ideas? I've always had this plugin since it was originated and never gave me any problems till this update.
« Last Edit: November 09, 2013, 04:17:34 PM by honda2010 »
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Offline bob3160

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Re: Game apps not working properly?
« Reply #7 on: November 10, 2013, 03:35:39 AM »
Quote from: honda2010 on November 09, 2013, 04:15:48 PM
Ok Bob I done this and if I turn off Avast Online Security 9.0.2006.53 plug in everything works like it should. It shows this plugin was updated October 30th and that's around same time this started happening. Any ideas? I've always had this plugin since it was originated and never gave me any problems till this update.
Outside of using either IE or Chrome where there don't seem to be any problems with the plugin, no.
It's something that avast! still needs to resolve.
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Mark_43

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Re: Game apps not working properly?
« Reply #8 on: December 24, 2013, 10:41:35 AM »
This issue is still here on aVast Online Security version 9.0.2011.70. using Firefox version 26.
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Offline Para-Noid

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Re: Game apps not working properly?
« Reply #9 on: December 24, 2013, 04:37:09 PM »
Update to the new version...v2014.9.0.2011.263

http://forum.avast.com/index.php?topic=142936.msg1036519#msg1036519
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