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misak
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virus not detected and impossible to clean
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Topic: virus not detected and impossible to clean (Read 1324 times)
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olivierlonguet
Guest
virus not detected and impossible to clean
«
on:
December 06, 2013, 09:22:16 AM »
Every time I open my computer and a session a window telling me "your computer is not clean" appears
This message is sent by : australianbrewingcompany.com
How can I do to eradicate that ??
Many thanks
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Pondus
Probably Bot
Posts: 37547
Not a avast user
Re: virus not detected and impossible to clean
«
Reply #1 on:
December 06, 2013, 10:05:32 AM »
follow guide and attach the requested logs (not copy and paste)
http://forum.avast.com/index.php?topic=53253.0
we need Malwarebytes / OTL / aswMBR
when done a malware expert will check the logs
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argus
Guest
Re: virus not detected and impossible to clean
«
Reply #2 on:
December 06, 2013, 10:10:03 AM »
Hi. I will be working on your malware issues.
Please download
Farbar Recovery Scan Tool
(
) by
Farbar
and save it to your desktop.
Note
: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click
Yes
to disclaimer.
Under
Optional Scan
ensure
"Driver MD5"
are ticked.
Press
Scan
button.
It will make a log (
FRST.txt
) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (
Addition.txt
). Please attach it to your reply.
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virus not detected and impossible to clean