Author Topic: cannot uninstall Snap.Do from control panel  (Read 6790 times)

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Offline Kpax

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Re: cannot uninstall Snap.Do from control panel
« Reply #15 on: November 14, 2013, 09:31:26 PM »
Done.
The function of leadership is to create more leaders, not more followers (Ralph Nader).

Offline Kpax

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Re: cannot uninstall Snap.Do from control panel
« Reply #16 on: November 15, 2013, 02:39:31 PM »
Hi, did the last 2 logs reveal anything suspicious? One thing I've noticed since Chrome was hijacked by Snap.Do and Snap.Do Engine is that browsing the internet is now much slower i.e. 15 to 20 seconds to load a page, opening another tab, browsing in general.

Ta.
The function of leadership is to create more leaders, not more followers (Ralph Nader).

Offline TwinHeadedEagle

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Re: cannot uninstall Snap.Do from control panel
« Reply #17 on: November 15, 2013, 11:29:26 PM »
Re-run FRST and attach the fresh report...

Offline Kpax

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Re: cannot uninstall Snap.Do from control panel
« Reply #18 on: November 16, 2013, 07:54:03 AM »
Here there are. Thanks.
The function of leadership is to create more leaders, not more followers (Ralph Nader).

Offline TwinHeadedEagle

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Re: cannot uninstall Snap.Do from control panel
« Reply #19 on: November 16, 2013, 10:10:50 AM »
Please download zoek.zip or zoek.rar by smeenk () from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.

  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...

  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
Code: [Select]
emptyclsid;
shortcutfix;
emptyalltemp;
autoclean;
  • Click on button.
    Please wait until a logreport will open (this can be after reboot)

  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"

Offline Kpax

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Re: cannot uninstall Snap.Do from control panel
« Reply #20 on: November 16, 2013, 04:30:24 PM »
Hi TwinHeadedEagle,

Snap.do and Snap.Do Engine have been deleted from control panel and Search icon locked on taskbar was deleted too. This is absolutely brilliant, thank you very much for your help.

One last thing if it's Ok, how do i uninstall zoek and adswcleaner from desktop as they're not in control panel?

Cheers
The function of leadership is to create more leaders, not more followers (Ralph Nader).

Offline TwinHeadedEagle

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Re: cannot uninstall Snap.Do from control panel
« Reply #21 on: November 17, 2013, 09:46:28 AM »
Great :)


Please download DelFix by "Xplode" to your Desktop.

Run the tool and check the following boxes below;
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore

Now click on "Run" button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt)
Note: The report will also be stored on C:\DelFix.txt


> I don't need DelFix log report.



Cheers :)

Offline Kpax

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Re: cannot uninstall Snap.Do from control panel
« Reply #22 on: November 17, 2013, 12:42:37 PM »
Worked well. Thanks again TwinHeadedEagle, you've been a great help. Wish I had your expertise!
The function of leadership is to create more leaders, not more followers (Ralph Nader).