Author Topic: AEA service is NOT runnin  (Read 1984 times)

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bwsanders

  • Guest
AEA service is NOT runnin
« on: November 11, 2013, 10:56:22 PM »
I have an employee who got some virus that turned off the avast service and I can't seem to scan his machine through aea or through avast on his machine either.

I ran anti malware it found 2 viruses and got rid of them but I'm still stuck unable to update his program and vps for future scans and get him back online.

any thoughts?


Thanks!!!!

VCW

  • Guest
Re: AEA service is NOT runnin
« Reply #1 on: November 12, 2013, 05:15:40 PM »
Have you checked to see if it disabled avast! in your system services? Can you manually start the avast! services? If not, try running a repair through add/remove programs.

wpn

  • Guest
Re: AEA service is NOT runnin
« Reply #2 on: November 13, 2013, 02:10:11 PM »
the AV installation has been compromised.

Use the Avast uninstaller tool to remove the current installation and redeploy from EAE (or manually install) to have a secure installation.