Author Topic: Never seen this before  (Read 4785 times)

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Offline midnight

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Never seen this before
« on: November 15, 2013, 03:31:20 PM »
I aborted the connection.

Offline Secondmineboy

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Re: Never seen this before
« Reply #1 on: November 15, 2013, 03:37:32 PM »
When a file has been downloaded not often or when it is very new Avast gives this warning.

Its called File reputation Warning and was implemented in version 7.
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Offline DavidR

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Re: Never seen this before
« Reply #2 on: November 15, 2013, 05:07:04 PM »
Given that this is a Dell patch it is going to be very new and have almost zero reputation (how often this has been seen).

Since this is also from the Dell updater process, then this would appear to be legit, assuming that you have a Dell computer and you have it set to automatically check for updates (or you initiated a check for updates). If these latter conditions are correct then I would most likely have allowed it as it may then have been checked by the DeepScreen function also.
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Offline midnight

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Re: Never seen this before
« Reply #3 on: November 15, 2013, 06:55:58 PM »
Given that this is a Dell patch it is going to be very new and have almost zero reputation (how often this has been seen).

Since this is also from the Dell updater process, then this would appear to be legit, assuming that you have a Dell computer and you have it set to automatically check for updates (or you initiated a check for updates). If these latter conditions are correct then I would most likely have allowed it as it may then have been checked by the DeepScreen function also.

I am using a Dell computer but I don't remember ever having it set to automatically check for updates.  I don't even know how to do that.

Offline DavidR

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Re: Never seen this before
« Reply #4 on: November 15, 2013, 07:52:03 PM »
I would start by looking in the Program Files My Dell for any settings, or Look in All Programs under My Dell, etc. and see what is listed. Or check the Dell web site under Support, etc. Or start googling for My Dell Updates, etc.
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Offline mchain

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Re: Never seen this before
« Reply #5 on: November 15, 2013, 08:05:42 PM »
Thanks for the screenshot.

Avast! does keep track of many processes and files many users are not aware of, which is a great feature of the real-time protection avast! has.

As both Steven Winderlich and DavidR say, avast! is notifying you of a pending system change you otherwise would not be aware of and giving you the option of blocking that change until you can investigate it further.

Think of it as a way to keep some sneaky b******ds out and not installing in your system without your knowledge.

Googling the specific file (you have the file name in the screenshot), find the link that leads to Dell, and you should be able to find out what it is.
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Offline polonus

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Re: Never seen this before
« Reply #6 on: November 15, 2013, 08:15:27 PM »
Hi -midnight,

Could be avast! is a bit overzealous here. Just good that you were being warned of something that could be a risk in some sense, but as you know what is going on under the hood  or have been doing this update before, then you could just exclude it and allow the poor file  ;D to leave "prison" :o, eh I mean avast's chest. But for the uninformed these flags are good so they are protected from doing things they may repent later.

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Offline midnight

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Re: Never seen this before
« Reply #7 on: November 16, 2013, 03:03:36 PM »
Deleted attachment as it showed too much of my personal information.  It did do the update yesterday.
« Last Edit: November 16, 2013, 03:40:35 PM by -midnight »

Offline bob3160

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Re: Never seen this before
« Reply #8 on: November 16, 2013, 04:02:22 PM »
Given that this is a Dell patch it is going to be very new and have almost zero reputation (how often this has been seen).

Since this is also from the Dell updater process, then this would appear to be legit, assuming that you have a Dell computer and you have it set to automatically check for updates (or you initiated a check for updates). If these latter conditions are correct then I would most likely have allowed it as it may then have been checked by the DeepScreen function also.

I am using a Dell computer but I don't remember ever having it set to automatically check for updates.  I don't even know how to do that.
@-midnight,
It's been that way since you first got your computer. That's the default setting.

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Offline DavidR

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Re: Never seen this before
« Reply #9 on: November 16, 2013, 04:28:25 PM »
Deleted attachment as it showed too much of my personal information.  It did do the update yesterday.

You can crop the attachment so it shows only the relevant data, you don't have to attach full screen images like the image you attached to your first post (see example attachment, notice how much smaller the file size is). That reduces the file size of the image and removed unnecessary and or personal information.

You can also obscure (blur) personal information without losing the meaning/purpose of the image.
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Offline midnight

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Re: Never seen this before
« Reply #10 on: November 16, 2013, 04:51:49 PM »
Given that this is a Dell patch it is going to be very new and have almost zero reputation (how often this has been seen).

Since this is also from the Dell updater process, then this would appear to be legit, assuming that you have a Dell computer and you have it set to automatically check for updates (or you initiated a check for updates). If these latter conditions are correct then I would most likely have allowed it as it may then have been checked by the DeepScreen function also.

I am using a Dell computer but I don't remember ever having it set to automatically check for updates.  I don't even know how to do that.
@-midnight,
It's been that way since you first got your computer. That's the default setting.

It popped up again and this time I clicked on allow.  My husband who's even less tech savvy than me saw it before I did and thought it was a virus.

Offline mchain

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Re: Never seen this before
« Reply #11 on: November 16, 2013, 09:22:29 PM »
Deleted attachment as it showed too much of my personal information.  It did do the update yesterday.

You can crop the attachment so it shows only the relevant data, you don't have to attach full screen images like the image you attached to your first post (see example attachment, notice how much smaller the file size is). That reduces the file size of the image and removed unnecessary and or personal information.

You can also obscure (blur) personal information without losing the meaning/purpose of the image.
@ -midnight,

I believe you've got some version of Win 7 running.  If so, you can use Snipping Tool to isolate and capture the image you want and use File> 'Save as' to save image file as a .jpg.  OR highlight the image with your mouse and use Alt+PrintScreen and use Paint to paste that image into Paint.  Use 'save as' here also to save image as a .jpg file, and then re-open that file again in Paint and use the tools found there to erase any personal information you do not wish to publish and save the new file again.  You can put that one online after you've modified it.
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